Informal Conflict Management Practitioner (ICMP)

Update: The closing date has been extended until August 31, 2020.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*** ONLY ONLINE APPLICATIONS WILL BE ACCEPTED ***

All job applications must therefore be submitted through the jobs.gc.ca site.
To submit an application online, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications if applicable. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

Intent of the process

The immediate need is to staff one position on an indeterminate basis, with a linguistic profile of Bilingual Imperative BBB/BBB and an RCMP Top Secret security clearance.

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
(SEE OTHER INFORMATION)

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
EDU1. Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed or an acceptable combination of education, training and/or experience.
Note: The course(s) for the specialization must be acceptable and must have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization.
EDU2.One hundred and sixty (160) hours of training in conflict management, applicable to a workplace setting, which must include forty (40) hours of mediation skills training.
EDU3. Forty (40) hours of group intervention training applicable to a workplace setting.
Note: In your application, please include the course provider, the course title, the date of completion and the number of hours of training).

Degree equivalency

Experience
EX1. Recent and significant* experience in providing workplace informal conflict management services (such as conflict analysis, consultations, conflict coaching, facilitated discussions, mediation, and group interventions).
EX2. Experience in delivering training relevant to conflict management.
EX3. Recent and significant* experience in providing advice to management on matters related to effective workplace conflict prevention or management.
*Recent and significant experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of various and complex Informal Conflict Management services for approximately two (2) years in the last four (4) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Knowledge
K1. Knowledge of the informal conflict resolution processes and formal recourse mechanisms in the Federal Public Service.
K2. Knowledge of the principles and approaches of interest-based dispute resolution.
K3. Knowledge of Federal Public Service legislation and policies relevant to conflict resolution, human rights and harassment matters.

Competencies
C1. Thinking things through
C2. Showing initiative and being action-oriented
C3. Working effectively with others
C4. Demonstrating integrity and respect
C5. Communications
C6. Client service orientation
C7. Business acumen
C8. Judgment

Ability
A1. Ability to deliver presentations

The following may be applied / assessed at a later date (may be needed for the job)

Asset Education
AEDU1. Completion of Conflict Coaching training with an evaluation of ‘competent’.
(In your application, please include the course provider, the course title, the date of completion and the number of hours of training).

Degree equivalency

Asset Occupational Certification
AOC1. Chartered Mediator designation from the ADR Institute of Canada, Inc.

Operational Requirements
OR1. Employees may be required to travel frequently.
OR2. Employee may be required to work overtime on short notice.
OR3. Possession of a valid driver’s license

Conditions of employment

Top Secret security clearance - RCMP Top Secret Clearance
All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam will be administered.

An interview will be administered.

Reference checks will be sought.

A simulation/situational exercise or role play will be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca/


Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.