Labour Affairs Officer - Labour Standards

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

This process is being carried out in conjunction with selection process 2020-CSD-EA-NHQ-0075931. For all of the common qualifications, the same assessment tools will be used. Should you apply on more than one process, you will be assessed for all common qualifications with the same assessment tools that will be applied towards the processes mentioned above. A separate pool of qualified candidates will be established for each process. Please note that the assets are different from one process to another, so it’s important to demonstrate how you meet the criteria that may be used for pre-screening for each process for which you would like to apply.

The hiring organization will accept applications ON-LINE only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please click on "APPLY ONLINE" below.

If you do not have Internet access in your home or through friends, relatives or neighbours, here are some suggested locations: campus career centres, libraries, community centres, Internet cafés, Canada/Student Employment Centres, and Public Service Commission (PSC) regional offices. You may also call 1-800 O-Canada (1-800-622-6232), or TTY 1-800-926-9105, for information on the nearest public Internet access location.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

HOW TO APPLY: No cover letter is required. When submitting an application, you will be asked to answer pre-screening questions. The pre-screening questions MUST be completed when applying for this selection process. It is your responsibility as a candidate to answer these questions in detail explaining and substantiating, using the STAR principles (Specific situation (S), Task (T), Actions taken(A) and Results (R)), how you meet each of the essential experience qualifications associated with the position you are applying for. You must clearly indicate in writing the dates, duration and breadth of the experience and indicate when and where you obtained the experience. Please note that it is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities. You must provide concrete examples, which illustrate how you meet each qualification. Failure to provide this information in the requested format will result in your application being rejected. Résumé may be used as a secondary source to validate the education and the experiences described in candidates’ answers to the pre-screening questions.

NOTE: ESSENTIAL COMPETENCY ADAPTABILITY WILL BE ASSESSED THROUGHT A PRE-SCREENING QUESTION.

Candidates from outside the public service will be required to pay for their own travel for various assessment phases. For internal candidates, you will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, you will be responsible for travel costs.

Given the nature of the selection process (External), no informal discussion will take place.

Duties

Initiates and conducts proactive and reactive inspections, investigations, technical surveys and prevailing industry practices surveys.

Provides professional advice and counsel on legislation, standards and policies relating to
Labour Standards.

Mediates, conciliates and negotiates settlements and agreements relating to unjust dismissal complaints.

Provides testimony as the investigating Labour Affairs Officer or a Labour Affairs Officer knowledgeable in the administration of the Canada Labour Code at hearings, appeals, and when subpoenaed, at coroner’s/medical examiner’s inquests and court proceedings.

Promotes Labour Standards through client counseling, presentations, exhibits, conferences and seminars. Facilitates and assists employers with workplace issues to create and maintain a healthy, safe, fair and equitable work environment for employees.

Work environment

The Labour Program is committed to creating and sustaining a respectful, innovative and diverse workplace, which encourages collaboration and partnerships. Our small size enables us to develop close working relationships with our colleagues and senior management who are focused on results as well as allowing the space for finding different ways to carry out our work. You will have the opportunity to get to know and collaborate with many colleagues across the Labour Program. Your knowledge, experience and commitment will be put to the test towards advancing our agenda to ensure employers are establishing the measures to improve the working conditions in 18,000 federally regulated workplaces across Canada.

We want you to take the step in advancing your career and in helping the Labour Program continue to make a meaningful difference for federally regulated employers and employees.

We are located at 360 Laurier West, in the heart of Ottawa, with easy access to fitness facilities, public transportation and restaurants.

Intent of the process

A pool of qualified candidates will be established to staff Bilingual Imperative CBC/CBC TI-05 Labour Affairs Officer, Labour Standards positions within Employment and Social Development Canada (ESDC) - Labour Program in Ottawa (Ontario).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED1: A secondary school diploma or an acceptable combination of education, training and experience.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

Degree equivalency

EXPERIENCE
EX1: Experience in conducting investigations or administrative reviews or audits.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATION - EDUCATION
AED1: Successful completion of a post-secondary educational program* (diploma or certificate) from a recognized post-secondary institution (e.g. community college, CÉGEP or university, etc.) with acceptable specialization in accounting, human resources, industrial relation, law or business administration.
*Diploma of Collegial Studies, University Diploma etc.
AED2: Graduation with a degree from a recognized post-secondary institution with acceptable specialization in accounting, human resources, industrial relation, law or business administration.
AED3: Certification in one of the following:
• Certified Human Resources Professional (CHRP)
• Negotiation
• Mediation
• Payroll Administration

Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

Degree equivalency

ASSET QUALIFICATIONS - EXPERIENCE
AEX1: Experience in developing and delivering presentations.
AEX2: Experience* enforcing legislated Acts or Regulations.
AEX3: Experience* in interpreting and applying policies or procedures or legislation related to Labour Standards.
AEX4: Experience* in conducting inspections or investigations or audits related Labour Standards or management of Human Resources or Labour Relations.
AEX5: Experience* in debt collection or recovery.
AEX6: Experience in preparing reports intended for courts or adjudication bodies or tribunals.

*Experience refers to the depth and breadth of the experience associated with the performance of a broad range of related activities. It will be assessed on the basis of the scope, complexity and the diversity of the activity performed.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

ABILITIES
A1: Ability to interpret and apply legislation or policies or procedures.
A2: Ability to negotiate, make decisions and recommend solutions or alternative courses of action.
A3: Ability to deal with difficult interactions.
A4: Ability to communicate effectively orally.
A5: Ability to prepare complex reports or other written material, in a clear and concise manner.

COMPETENCIES
C1: Uphold Integrity and Respect: Exemplify ethical practices, professionalism and personal integrity. Create respectful and trusting work environments where sound advice is valued. Encourage the expression of diverse opinions and perspectives, while fostering collegiality.
C2: Adaptability: Being open to change and to considerable variety in the workplace.
C3: Judgement: Ability to make considered decisions or come to sensible conclusions in a timely manner.

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL REQUIREMENTS
At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

OPERATIONAL REQUIREMENTS
• Availability, willingness and ability to work overtime (both during the week and on weekends) as required on short notice.
• Availability, willingness and ability for regular travel to various locations within Canada on short notice.

Conditions of employment

CONDITIONS OF EMPLOYMENT
Reliability and Security: Reliability Status
Some positions may require a Secret security clearance.

OTHER CONDITIONS OF EMPLOYMENT
• Possess and maintain a valid driver’s license that allows the holder to drive a motor vehicle in Canada.
• Requirement for regular travel to various locations within Canada (including remote locations).

* Incumbent of the position must meet and maintain conditions of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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ASSESSMENT
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Persons are entitled to participate in the appointment process in the official language of their choice.

The Essential Qualifications and Asset Qualifications may be assessed using various methods of evaluation including, but not limited to, interviews, written exams, PSC tests, reference checking, simulation exercises, and role-plays.

Please note that asset qualifications, top-down and/or random selection may be used to identify which applications will be given further consideration.

The essential qualifications that are listed in the statement of merit criteria are mandatory. Pass marks will be established for each qualification. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score or a top-down approach may be used at any step if there is a sufficient number of candidates to meet immediate and anticipated staffing needs.

Applicants may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many applicants who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications.

All information obtained through the selection process, from the time of application to close of process, could be used to evaluate the candidates.

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PROOF OF EDUCATION
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You must provide proof of your education credentials.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

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TRAVEL STATUS - TRAVEL COSTS
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Candidates from outside the public service will be required to pay for their own travel for various assessment phases. For internal candidates, you will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, you will be responsible for travel costs.

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COMMUNICATION
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All communication regarding this process will be administered via e-mail and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). It is the candidate's responsibility to provide a valid e-mail address and update their personal information when it changes. If special circumstances prevent you from having access to your e-mail, please contact the HR contact noted below.

Acknowledgement of receipt of applications will not be sent. Only candidates selected for further consideration will be contacted.

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BILINGUAL POSITIONS
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To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation (SLE) results (proof will be required).

If you have undertaken a SLE by the Public Service Commission (PSC), you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/publicservicecommission/corporate/about-us/contact-us.html#sle . For more information on SLE, visit the following web-site: http://www.psc-cfp.gc.ca/ppc-cpp/sle-els/cand-infocandeng.html

Second Language Writing Skills Self-Assessment: In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your
application. https://www.canada.ca/en/public-service-commission/services/secondlanguagetestingpublicservice/self-assessment-tests.html

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OTHER INFORMATION
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An assignment, secondment, or acting appointment requires approval of your supervisor.

Indeterminate employees at the same group and level or equivalent may be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.