Regulatory Compliance Officer (Incidents)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We encourage Aboriginal persons to self-identify as preference may be given to this Employment Equity Group. An Aboriginal person is a North American Indian or a member of a First Nation, Métis or Inuit. North American Indians or members of a First Nation include treaty, status or registered Indians, as well as non-status and non-registered Indians. Please note that you will be required to complete an Affirmation of Aboriginal Affiliation Form.

The Canada Energy Regulator works to keep energy moving safely across the country. We review energy development projects and share energy information, all while enforcing some of the strictest safety and environmental standards in the world. Headquartered in Calgary, Alberta with regional offices in Montréal, Vancouver and Yellowknife, the CER has approximately 500 employees.

The CER is recognized as one of Canada's Top 100 Employers in a national competition to determine which employers lead their industries in offering exceptional workplaces for their employees.

Duties

Reporting to the Director of the Research and Innovation Team in the System Operations Business Unit, the Regulatory Compliance Officer (Incidents) is expected to:

(1) Assist process advisors with maintenance and improvement of the CER’s processes for managing incidents;
(2) Perform QA/QC on CER’s process for managing incidents, troubleshoot issues, improve the process as required, including procedures, and work instruction updates;
(3) Manage the development, implementation, and/or delivery of training related to CER processes for managing incidents;
(4) Review and analyse complex data and information related to oil and gas pipelines and facilities incidents;
(5) Triage and assign incoming incidents;
(6) Participate in incident investigations depending on previous experience and training;
(7) Analyze incident data for performance reporting and/or for compliance verification planning purposes or as requested by other teams;
(8) Develop and manage performance metrics and reporting requirements;
(9) Communicate frequently with regulatory operations staff and other internal and external stakeholders; give presentations and develop technical/engineering reports, briefings and memos;
(10) Analyze emerging trends, audit and investigation findings and draw out meaningful conclusions regarding companies’ safety management system performance and risk control measure effectiveness;
(11) Liaise with other regulators, industry, associations, and technical experts to exchange and acquire information and knowledge on issues and best practices;
(12) Work in a multi-disciplinary team environment, consult with colleagues and senior technical specialists; and
(13) Perform other related duties as required.

The Regulatory Compliance Officer (Incidents) may conduct field inspections, audits, or site visits, which may be in remote areas.

Intent of the process

A pool of candidates may be created. Qualified candidates may be used to staff other similar positions at an equivalent or lower level on a term, indeterminate or acting basis. Appointment of qualified candidates will be based on the assessment results of the essential or essential and asset qualifications and with regard to breadth and depth of experience.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 1,000 words (maximum)

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education: Graduation from a recognized university with a degree in engineering (safety, process, mechanical, chemical, petroleum, civil or other engineering specialty related to the duties of the position) or emergency management, physical, biological, environmental sciences, process safety, or other discipline related to the requirements of the position.

Degree equivalency

Experience:

E1 Recent experience in a major hazard industry (e.g. oil and gas, nuclear, chemical processing) in one or more of the following areas:
• Incident Investigation
• Process and/or Occupational Safety
• Asset Integrity and/or Facility Safety Management

*Recent- within the last 5 years.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

OC1 Leadership and Teamwork
Proficiency Level: Guide
• Consistently promotes a team environment.

OC2 Accountability and Results Orientation
Proficiency Level: Guide
• Identifies desired outcomes, facilitates achievement of results and accepts accountability for achieving results across teams and business units

OC3 Initiative and Adaptability to Change
Proficiency Level: Guide
• Ability to listen to other people’s perspective and challenge the process respectfully
OC4 Process and Project Management
Proficiency Level: Guide
• Determines project accountabilities, process priorities and resources allocations effectively across business units

OC 5 Oral Communication
Proficiency Level: Apply/Guide
• Clearly and concisely articulates technical matters to senior level audiences verbally

OC6 Written Communication
Proficiency Level: Apply/Guide
• Communicates clearly, concisely and effectively in writing


Technical Competencies:

TC1 Proficiency Level: Guide
Incident risk assessment skills demonstrated by development and/or expert use of risk assessments tools

TC2 Proficiency Level: Guide
Knowledge of incident investigation strategies for the purposes of identifying causal and contributing factors. Subject matter expertise in analysis for root causes (e.g. Systematic Cause Analysis Technique or TapRooT®, Apollo, etc.)



Competency Level Definitions

Apply is defined as demonstrating sound understanding of the competency and ability to apply and contribute.
Guide is defined as thorough knowledge and capability of the competency. Able to influence and guide others in its application.
Shape is defined as recognized as an expert. Shapes direction of the CER with regards to the competency.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications

AQ1 Experience leading compliance and/or investigative response to major incidents (e.g. pipeline ruptures, blowouts, major spills, etc.).

AQ2 Specialized expertise or an advanced degree in engineering (safety, process, mechanical, chemical, civil, or other engineering specialty related to the position).

AQ3 Experience in incident process development, or maintenance, including process design, process mapping, drafting of policy and procedure documents, training development and training delivery.

AQ4 Experience with federal and/or provincial regulatory incident reporting requirements specific to the upstream, downstream and/or pipeline sector.

AQ5 Experience in project management.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, visible minorities

Information on employment equity

Preference may be given to qualified candidates self-identifying as *Aboriginal Persons and/or Visible Minorities.

Conditions of employment

Conditions of Employment
1) Willingness to undergo, successfully pass and maintain a reliability status security clearance. (Some positions may require a secret security clearance, which future incumbents will be required to undergo, successfully pass and maintain).
2) Compliance with the CER’s Code of Conduct is required.
Note: It is strongly recommended that potential applicants read and consider the CER’s Code of Conduct prior to applying. This document is available on the CER Website http://www.cer-rec.gc.ca/code-of-conduct.
3) Must be willing and able to travel and to work overtime when required.
4) Must be willing to move within and between business units and teams, based on operational requirements and/or as individual development needs are identified.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. The CER has a classification system that differs from the greater public service. This NEB-10 position is similar to a PC-04 in terms of salary range only. The benefits offered, including relocation assistance, may be significantly different than those offered in the greater public service. This position is subject to CER’s Professional Institute of the Public Service of Canada Collective Agreement.

2. Application Requirements: Applicants must submit, by the closing date, a resume and cover letter clearly demonstrating how they meet the essential qualifications of education and experience. Applicants are strongly encouraged to demonstrate how they also meet the asset qualifications. Asset qualification(s) may be used at any point in the selection process (screening and/or assessment). Failure to provide sufficient information will result in applicants being screened out.

PLEASE NOTE: Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. Our intention is to communicate with applicants by e mail for assessment purposes including, sending invitations for written tests, interviews and issuing selection process results.

3. Assessment: You may be assessed using one or more of the following tools: your application, written examination, standardized tests, oral presentation, interview(s), role play scenarios, performance appraisals, reference checks and interactions with internal staff during the process and personal knowledge. Top down selection may be used during any stage of the selection process.

4. Appointment Requirements: Candidates must meet each essential qualification and the conditions of employment to be appointed to the position. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, organizational needs or operational requirements; however, meeting these criteria is desirable and may be a deciding factor in choosing right fit for appointment.

5. Salary: Effective 1 November 2019 NEB-10, $97,236 to $118,307 (subject to revision)

The CER has the following forms of additional compensation that are separate from base salary, the eligibility for which is determined, in accordance with the provisions in the collective agreement or terms and conditions of employment for the duration period specified:
• a Calgary Allowance in the amount of 4.95% of base salary may be paid on a bi-weekly payroll basis
• annual performance pay which includes elements of individual performance (60% of payout) and corporate performance (40% of payout)
• annual market allowance which applies only to specified operational positions applies to this position; the allowance is paid in two semi-annualized payments


6. Terms of Employment: This position has been allocated and applies to the bargaining unit represented by the CER Professional Institute of the Public Service of Canada.

7. Proof of Education: Proof of education is required prior to appointment. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Please contact the Canadian Information Centre for International Credentials (CICIC) for more information www.cicic.ca.
Equivalencies granted by the Canadian provincial authorities with respect to Applied (Bachelor's) Degrees by colleges and technical institutes (i.e. in Ontario, British Columbia, Alberta & Manitoba) must always be accepted as equivalent to Bachelor Degrees granted by universities in the provinces concerned.

8. Organization Future Needs: The CER is committed to having a skilled and diversified workforce representative of the population we serve. In support of our strategy to achieve our employment equity goals, selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: *Aboriginal Persons, Visible Minorities.

We encourage Aboriginal persons to self-identify as preference may be given to this Employment Equity Group.

*An Aboriginal person is a North American Indian or a member of a First Nation, Métis or Inuit. North American Indians or members of a First Nation include treaty, status or registered Indians, as well as non-status and non-registered Indians. Please note that you will be required to complete an Affirmation of Aboriginal Affiliation Form.

9. Head Office Location – Calgary, AB: 210, 517 10th Avenue SW

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.