Head, Information Services

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You will be required to show how you demonstrate the essential qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume and in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Our organization will only accept on-line applications for this advertisement. All job applications must therefore be submitted through the Public Service Resourcing System (PSRS). For this advertisement, applicants will be required to provide information which is only accessible when applying on-line (namely the job questionnaire).

To submit an application on-line, please click on the "Apply Now" button below.

Persons with a disability preventing them from applying on-line should contact us at 1-800-645-5605.

Duties

Reporting to the Chief Librarian, provides reference and research services, develops and delivers training programmes, indexes military literature, and creates and manages web-based products and services.

Intent of the process

To staff one position for an Indeterminate period in Toronto, Ontario.

A pool of qualified candidates may be established to staff similar positions within the Department of National Defence. Location, linguistic and security profiles and/or requirements as well as tenures (term, indeterminate, casual) may vary according to the position being staffed.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
-Graduation from a recognized post-secondary institution with a master’s degree in library science, or in library science and information science; or Graduation from a recognized post-secondary institution with a bachelor’s degree in library science, or in library and information science for which another bachelor’s degree was a prerequisite.

Degree equivalency

Experience:
-Recent and significant experience in the provision of reference and research services in an academic or special library environment.
-Recent and significant experience in web product creation and maintenance in support of information services delivery.
-Recent and significant experience in planning, organizing and delivering training and presentation, and in marketing library services and products.

-Recent* refers to experience normally acquired within approximately the last four (4) years of work.
-Significant** experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of approximately six (6) months.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:
-Graduation from a recognized university with a second degree in political science or modern history.
-Recent and significant experience using web authoring tools.
-Recent experience in management and supervision.
-Recent experience contributing to a learning management system.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Abilities:
-Ability to conduct reference and research work including using online information retrieval tools.
-Ability to provide reference/bibliographic instruction and training.
-Ability to communicate orally.
-Ability to communicate in writing.

Personal Suitability:
-Effective interpersonal relations
-Client service orientation
-Initiative
-Judgment

Conditions of employment

Operational Requirements:
-Willing and able to travel on occasion, depending on the position being staffed.

Conditions of Employment:
-Enhanced Reliability Status.
-Shift work including a minimum of one evening shift per week and rotational weekend service (usually Sundays).
-Willingness to work overtime.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written examination may be administered.

Interviews may be conducted.

Reference checks may be conducted.

Candidates invited to an interview will be required to bring proof of their educational credentials, in the form of a diploma or official transcript.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.