Inventory - Travel Agent

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

What makes inventories different from other job advertisements? You only need to apply once to be considered for multiple job opportunities!

Don’t worry, even if your application is not selected for one job, your application remains in the inventory and can be selected again for the entire duration that the inventory remains open. Additionally, you can go back and update your résumé or responses to the screening questions at any time.

Work environment

DID YOU KNOW?

Immigration, Refugees and Citizenship Canada (IRCC) was named one of Canada’s Top 100 Employers within the National Capital Region and as one of Canada’s Best Employers for 2018 by Forbes. We excel in all areas of employee engagement, and consistently receive positive feedback from employees who report high levels of satisfaction with their Department, their management, their work and their career aspirations.

What can we offer you?

• Possibility of flexible work hours, compressed work week, and telecommuting to support work-life balance.
• Competitive salaries and benefits, such as supplemental health insurance, dental care, and generous vacation allowances.

Join a team of experts who are passionate about travel and committed to providing personalized service and expert advice to all the department travellers.

Intent of the process

This inventory will be used to establish a partially or fully qualified pool of candidates which may be used to staff similar positions at an identical group and level with identical linguistic profiles, identical security profiles, various tenures, using various staffing activities at Immigration, Refugees & Citizenship Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Ed1. A secondary school diploma

Degree equivalency

EXPERIENCE
E1. Experience preparing and coordinating travel arrangements.
E2. Experience deliver high-quality client service.
E3. Experience in data entry and verification in a computerized system.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS: candidates may be required to meet the asset qualifications, depending on the requirements of the specific position being staffed.

AE1. Experience working with the Shared Travel Services system (HRG) to prepare travel requests and travel expense reports.
AE2. Work experience within the public service (including separated agencies and crown corporations).

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES
A1. Ability to communicate effectively orally.
A2. Ability to communicate effectively in writing.
A3. Ability to multitask in a dynamic environment.

COMPETENCIES
C1. Cooperation and Collaboration
C2. Judgement/Analytical Thinking
C3. Adaptability & Flexibility
C4. Values and Ethics

PERSONAL SUITABILITY
PS1. Reliability

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONALS REQUIREMENT
Availability, willingness and ability to work overtime, sometimes on short notice.
Availability, willingness and ability to work on a variable schedule, between 7A and 6PM.

Conditions of employment

Reliability Status security clearance - This factor is not used at the prescreening stage. The hiring department is responsible for the security clearance process.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Only on-line application received via the Jobs GC site will be accepted. Persons with disabilities preventing them from applying on-line are asked to contact the Public Service Commission at 1-800-645-5605.

We will not acknowledge receipt of your application.

The selection decision(s) may be based on one or more of the following criteria:
• Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.
• Matching of the individual's experience or qualifications to the specific duties of the position being staffed.
• Depth, breadth, type of work-specific experience.
• Level/degree of one or more competencies/qualifications.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

Random selection may be used to identify which applicants will be assessed from this inventory.

Frequently Asked Questions:

1. Some advertisements state that random selection may be used to identify which applicants will be assessed during the appointment process. What is random selection?

Random selection is a strategy that is sometimes used to manage applicant volume. It identifies a sub-sample of applicants by applying the element of chance at some point during the appointment process, using criteria identified by the hiring organization.

2. How is this sub-sample of applicants determined?

To determine the sub-sample of applicants, the hiring organization identifies the following:
- criteria that candidates must meet; and
- the number of candidates to be selected.

With the assistance of an electronic system that contains information on all applicants, candidates who meet these criteria are identified and the sub-sample is randomly selected from that group. The Public Service Resourcing System - the electronic system used to advertise job opportunities within the Public Service of Canada, and receive and select applications - performs the random selection function.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.