Informal Conflict Management Practitioner

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***NOTE THAT YOUR APPLICATION AND RESUME WILL BE USED TO ASSESS THE ABILITY TO COMMUNICATE EFFECTIVELY IN WRITING.***

Work environment

Public Services and Procurement Canada (PSPC) employs people with diverse skills, interests and backgrounds from across Canada. Whether you are a recent graduate or an employee seeking new challenges, we are looking for someone like you! You are looking to gain new experiences and develop various skills? You would like to work in an environment that is stimulating and focused on client service excellence? Then, look no further, we have a job for you!

PSPC plays a meaningful role in the daily operations of the Government of Canada by providing innovative common services such as real estate and building management, purchasing, banking, pay, pensions and translation to other government departments, agencies and boards.

Don’t you think that what we offer is tempting?

1. Competitive salaries – with annual increases.
2. Continuous learning and career advancement – we have an exclusive Career Center to help you build your career in the Federal Government!
3. Advantageous pension regime and benefits.
4. Three weeks of holidays per year when you start.
5. Flexible work arrangements – possibility of teleworking and compressed work weeks to help you balance your personal and work

Intent of the process

The results of this process will initially be used to staff two (2) positions indeterminately in Gatineau. A pool of partially qualified candidates may be established to staff identical or similar positions within PSPC.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed.

AND

- 120 hours of acceptable training in conflict resolution which must include at least 75 hours of mediation training.

Degree equivalency

EXPERIENCE:
- Experience in providing advice to management and employees with regards to conflict prevention and resolution concepts;
- Experience in offering conflict coaching;
- Experience in conducting mediation or facilitated conversation processes;
- Experience in conducting group interventions;
- Significant experience* in developing and delivering training sessions to employees or to management.

*« Significant » experience is defined as experience associated with having performed a range of related activities acquired over a period of two to five years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EDUCATION:
- Master’s degree from a recognized post-secondary institution with acceptable specialization in counselling, psychology or social work.

Degree equivalency

EXPERIENCE:
- Experience interpreting legislation and federal public service policies.
- Experience in organizational development processes.

OPERATIONAL REQUIREMENT:
- Ability and willingness to travel by yourself* to our different offices across Canada

* The expression ‘to travel by yourself’ means to travel alone.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES:
- Working effectively with others
- Showing initiative and being action oriented
- Demonstrating integrity and respect
- Thinking things through
- Client service orientation (Level 1)
- Communication (written and oral)

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, written tests, interviews, reference checks, etc.

In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Persons are entitled to participate in the appointment process in the official language(s) of their choice. Applicants are asked to indicate their preferred official language(s) in their application.

Applications submitted by email will not be accepted. You must apply through the "Apply online" link below.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.