Records, Mail, Support Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

If you do not fully complete the screening questions as instructed, you may be screened out.

Intent of the process

Although the immediate intent of this Job Opportunity Advertisement is to staff indeterminately, applicants should be aware that a pool of qualified candidates (fully assessed or partially assessed) may be established and may be used to staff similar positions at this group and level with various language requirements listed in the Language Requirements section. In addition, this process may be used for various tenures (indeterminate, specified period), security requirements and conditions of employment within the Correctional Service of Canada. As a result of the potential and possible use of the selection process and subsequent pool by hiring managers, we encourage all employees seeking this type of opportunity to apply.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

1. Experience working in a records environment
2. Experience in processing incoming and outgoing mail.
3. Experience in using Electronic Document Management Systems (such as Documentum, RDIMS, Levelink, GCDocs etc.)
4. Experience providing client services

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French essential
Bilingual imperative BBB/BBB

Information on language requirements

KNOWLEDGE

1. Knowledge of the Information Management Life Cycle
2. Knowledge of federal government legislation, policies and directives related to Information Management

ABILITIES

1. Ability to organize and determine priorities
2. Ability to communicate effectively in writing
3. Ability to communicate effectively orally

PERSONAL SUITABILITIES

1. Effective interpersonal skills
2. Dependability
3. Client service orientation
4. Attention to details

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE

1. Experience using GCDocs.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS

1. Ability to shelve and remove boxes weighing an average of 15 kilograms.
2. Ability to climb mobile ladders to retrieve files from boxes situated on shelving up to 10 feet high.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We may assess the essential and asset qualifications using interviews, written tests (take home assignments or other), references or a combination of these or other assessment methods. Other sources of information (such as performance agreements, work samples, board member knowledge, etc.) may be used to inform the assessment of the criteria identified on the Statement of Merit Criteria.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.