Senior Client Accommodation Specialist

Update: Extension to the closing date (April 1)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*** ONLY ONLINE APPLICATIONS WILL BE ACCEPTED ***

All job applications must therefore be submitted through the jobs.gc.ca site.
To submit an application online, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications if applicable. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

Intent of the process

The immediate need is to staff two positions on an indeterminate basis, with a linguistic profile of Bilingual imperative BBB/BBB and a RCMP Enhanced Reliability security clearance

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Public Service (PS) employee be found qualified and selected for appointment, notification regarding the PS appointment, if applicable, will be posted on www.jobs.gc.ca in accordance with the Public Service Employment Act.

Should a Civilian Member (CM) be found qualified and selected for appointment prior to May 21, 2020 (deeming date), the appointment will not result in a change of status to the Public Service (PS) category for the CM. Furthermore, CM staffing transactions resulting from this process will be administered in accordance with the Onboarding Transition Phase until deeming day.

(SEE OTHER INFORMATION)

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of related education, experience and training.

Degree equivalency

Significant experience in Property Management or Facility Management, and Project Management.
Significant experience in analyzing and defining accommodation needs.
Significant experience in negotiating solutions to real property issues.
Significant experience in leading/participating on project teams and/or working groups.
Significant experience in planning and implementing Real Property projects.

• Note: Significant experience above is defined as having the depth and breadth of the experience normally associated with having performed a broad range of various complex related activities which would have been acquired over a period of three years or more.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Graduation with an acceptable degree or diploma from a recognized post-secondary institution in a Real Property asset related discipline, Architectural, Engineering; OR successful completion of a professional designation program in the Real Property Management field

Degree equivalency

Experience in delivering real property services within a policing environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC

Information on language requirements

Knowledge of real property management.
Knowledge of real property contracts including leases, construction and services.
Knowledge of relevant federal legislation, building codes and standards.
Knowledge of central agency policies, government tendering, contracting and contract evaluation processes.
Knowledge of the current and emerging trends in real property and accommodations.

Ability to analyze, evaluate and make recommendations
Ability to manage projects and project teams.
Ability to develop multi-year work plans.
Ability to negotiate and manage contracts, including construction, services and leases.
Ability to communicate effectively orally and in writing.

Client Service Oriented
Effective Interpersonal Relations
Judgment
Leadership

The following may be applied / assessed at a later date (may be needed for the job)

Ability to prepare preliminary/indicative cost estimates.

Conditions of employment

Reliability Status security clearance - RCMP Enhanced Reliability Status

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Possession of a valid Driver’s License.
Occasional work on construction sites

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca/


Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.