Indigenous Inventory @ ESDC Integrity Services

Update: The closing date has been modified.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

NOTE: This process is targeted to Aboriginal persons who will self-declare as an Aboriginal person. An Aboriginal person is a North American Indian or a member of a First Nation, Métis or Inuit. North American Indians or members of a First Nation include treaty, status or registered Indians, as well as non-status and non-registered Indians.

*The term “Aboriginal” is used within this job advertisement as it relates to the Employment Equity Act and other legislative frameworks. The term “Indigenous” is used, where feasible, in support of the United Nations Declaration on the Rights of Indigenous Peoples.

Candidates as part of this process must self-declare as Aboriginal as the area of selection is limited to Aboriginal peoples only; as such, prior to appointment, hired candidates will have to complete and sign the Affirmation of Aboriginal Affiliation Form (AAAF).

Work environment

Are you interested in being part of a team that is committed to helping Canadians? Can you build trusting relationships with clients and co-workers? Can you make decisions based on a thorough analysis of facts and policies?

We are looking for individuals who share our enthusiasm for serving Canadians. Employment and Social Development Canada (ESDC) ensures employees have a safe, inclusive and innovative work environment where they feel valued and motivated.

Although we may work in a cubicle city, it’s an open and vibrant one of like-minded people that encourages collaboration and support among employees. There are social committees, events, and many ways to get engaged. ESDC is a large, yet connected organization of people dedicated to our clients and improving service delivery by constantly evolving with changes in technology, procedures and legislation…and we try to have as much fun as possible in the process.

Is this a good fit for you? Take a look at what each job is about.

The Careers:
Integrity Services Officer (ISO) (PM-01)

Provides integrity services by informing clients of their rights, obligations and responsibilities specific to the type of benefits the client is receiving and informing clients of the Department’s service offerings and conducts non-complex investigations resulting in the prevention, detection and deterrence of fraud and abuse against programs administered by the Department.

Program Services Officer (PSO) (PM-01)

Performs functions to support activities throughout Service Canada, including decisions regarding eligibility and entitlement to benefits in accordance with prescribed procedures and guidelines.

Analyzes information, performs calculations and prepares estimates to determine corresponding eligibility and entitlement in accordance with prescribed procedures and guidelines.

Communicates with clients and their representatives, external organizations (e.g., accounting firms, Canada Revenue Agency, provincial authorities) and third parties in writing and verbally to obtain and provide client-specific information, to explain provisions of program-specific legislation and to inform of decisions and revisions.

Integrity Services Investigator (PM-02)

Conducts reactive and proactive investigations and risk based project reviews on individuals, groups and employers in order to detect fraud and misuse of various programs administered by the Department that may result in savings due to the imposition of a suspension of benefits, overpayments, penalties or fines.

The Benefits:
We offer a flexible work arrangement along with a comprehensive benefits package to promote healthy and engaged employees. Benefits include: vacation leave, pension, health and dental benefits and support from Management Teams who encourage training and career development.

Intent of the process

This process aims to create and maintain an inventory of Indigenous peoples qualified at the PM01 (Program Services Officer/Integrity Services Officer) level, and a second pool of qualified candidates at the PM02 (Integrity Services Investigator) level to staff positions within Employment and Social Development Canada in the W-T region. This pool could also be used to staff similar positions of various tenures within Employment and Social Development Canada in the W-T Region.

If the candidate selected for the position is an employee from the ‘Core Public Administration’, with an indeterminate status, the mechanism by which the candidate will be appointed will be an acting appointment. We therefore encourage everyone interested in this position to apply.

Initially a random selection among applications may be made. Randomly selected applicants will be assessed and those who meet all the essential qualifications will be placed in the qualified pool. Subsequent random selections from the remaining inventory and assessments may be conducted at a later date, and qualified candidates will be added to the same pool to fill future vacancies.

HOW THIS INVENTORY WORKS:

• Your application will be active for 120 days. You will receive notice on your account 30 days before your application is about to expire. If you do not take action, your application will become inactive and no longer be considered. Should your application become inactive while the process is still open, you may select the link “update my inventory status” to reaffirm your interest.
• Remember to keep your information and application up to date.
• WAITING PERIOD FOR REASSESSMENT: The retest period for this assessment is 180 days from the date of elimination at either the written exam or interview/reference stage of the process. If you submit an application before the retest period has elapsed, your application will not be considered.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Secondary school diploma or employer-approved alternatives (a satisfactory score on the PSC test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience)

Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

Degree equivalency

Experience common to both PM01/PM02:
- Experience in using technology (e.g. e-mail, Internet and word processing)

Specific only to PM 01 Stream: Program Services Officer/ Integrity Services Officer
- Experience in delivering services or programs to the general public involving obtaining and providing information requiring explanation or clarification

Specific only to PM 02 Stream: Integrity Services Investigator
- Experience in applying legislation or policies

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualification:
Common to both PM01/PM02:
Graduation with a degree from a recognized post-secondary institution

Degree equivalency

Operational Requirements:
Common to both PM01/PM02:
Willing and able to work overtime as required
Willing and able to travel for operational purposes frequently for periods of up to five (5) days

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative (CBC/CBC)

Information on language requirements

Common to both PM01/PM02:
- Communication (oral)
- Communication (written)
- Thinking Skills
- Diagnostic Information Gathering
- Client Focus
- Interpersonal Awareness
- Dependability

Specific only to PM 01 Stream: Program Services Officer/ Integrity Services Officer
- Verification and Accuracy

Specific only to PM 02 Stream: Integrity Services Investigator
- Judgement

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:
Specific only to PM 01 Stream: Program Services Officer/ Integrity Services Officer
- Judgement

Specific only to PM 02 Stream: Integrity Services Investigator
- Verification and Accuracy

Organizational Needs:
At ESDC, diversity is our strength. If you’re a woman, an indigenous person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve

Conditions of employment

Reliability Status security clearance

Willing and able to travel for training purposes

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

***CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION.***

Acknowledgment of receipt of applications will not be sent.

ESDC is committed to providing a workplace environment that supports productivity and the personal goals, dignity and self-esteem of every employee. In the workplace, you have the right to be treated fairly and with respect, in an environment free of discrimination, harassment and offensive behaviour. Employees will be expected to conduct themselves in a professional manner, being respectful in all interactions and promoting civility in the workplace. The Values and Ethics Code for the Public Sector as well as the ESDC Code of Conduct outline expected behaviours for all staff. Please copy and paste the following link into your browser to view the Code of Conduct: https://www.canada.ca/en/employment-social development/corporate/codeconduct.html

Screening questions: Candidates must fully respond to the essential education and experience screening questions in the space provided for each question. Please ensure that your responses clearly demonstrate how you meet the qualification by describing personal job accomplishments, projects and activities relating to them.

You will not be screened in merely by virtue of occupying a current position whose work description meets the experience criteria. You must provide sufficient details to demonstrate that you meet all the requirements.

The resume will be considered a secondary source which could be used to validate the experience described in the screening questions.

It is imperative that you provide a current email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

For all communication please use:


All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate on their application their preferred official language for each of the following: a) written correspondence, b) written exam, c) oral interview.

If you require accommodation during the selection process, please indicate this on your application and/or resume.

Failure to participate in assessments as scheduled may result in the rejection of your candidacy.

Proof of Canadian citizenship will be required.

Candidates from outside the public service will be required to pay for their own travel for various assessment phases.

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-
5605

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.