Various AS-03 opportunities (3 Streams)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

WHEN YOU APPLY: Focus on the screening questions and on your résumé.

The information listed in this advertisement is there to help you determine which stream interests you and if these positions fit your background and aspirations, so pay close attention—recruiters review applications with this in mind.

Ensure you answer all the screening questions related to the stream that you want to be considered for. Screening questions and your résumé will be the first pieces of information we’ll see about you, so be sure to highlight your achievements, be clear about your experience and education and be specific about roles you've occupied, projects you’ve worked on.

▻ Recruiters cannot make assumptions about your experience.

The 3 streams are:
Stream 1 – Systems Support
Stream 2 – Strategic Planning and Integrity
Stream 3 – Program Management and Oversight

📢 Your evaluation will begin the moment you apply to the process.

Duties

Below are some of the responsibilities that you could perform:
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Stream 1 - Systems Support
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Testing Support
• Executing system testing plans and reporting testing results as part of software implementation or change management processes.

Change Management
• Analyzing impacts, tracking, reporting, planning, communicating and prioritizing changes to the Pension system change management process.

Release Management
• Determining release content and identifying production and release schedules.

Production Support and Batch Processing
• Monitoring general mailboxes and responding to inquiries, requests, and complaints and redirecting inquiries as required;
• Monitoring the execution of scheduled batch jobs and maintaining, tracking and publishing monthly production batch schedules.
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Stream 2 – Strategic Planning and Integrity
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Strategic and Operational Planning
• Facilitating short and long-term planning initiatives for the Pension Excellence Sector (PES).

Benchmarking
• Using benchmarking studies and internal business intelligence to identify opportunities for performance improvements within the PES.

Costing Submission
• Coordinating Treasury Board submissions and developing and coordinating business cases for Pension activities.

Data Integrity and Reporting
• Managing requests for data extract and report generation, running reports for internal and external clients and packaging and delivering completed reports.

Internal Controls and Audit
• Performing internal testing and audit function of the Pension system; and liaising with the Office of the Auditor General for Pensions on audits.
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Stream 3 – Program Management and Oversight
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Client Relationship and Program Management
• Coordinating PES interaction, assessment and response with clients and managing service agreements with clients, Plan Sponsors and other external stakeholders;

Communications
• Developing messages and content for inclusion in communication products; and
• Providing management and oversight of the PES printing, the Pension static website and online portal.

Pension Finance/Internal Services
• Providing internal services for the PES including contract administration and accommodations, human resources support and business continuity.

Information Management
• Providing information management support for the PES; coordinating and responding to Access to Information and Privacy (ATIP) requests; and participating in open data and information sharing initiatives.

Work environment

Public Services and Procurement Canada (PSPC) is the engine that powers the Government of Canada. We support the daily operations of roughly 106 federal departments and agencies. By focusing on what we do best - providing innovative common services to the government - we help departments focus on what they do best: serving Canadians.

Did you know that Public Services and Procurement Canada was selected as one of Canada's Best Diversity Employers in 2018 for a second year in a row? We invite you to join an organization that is committed to ensuring an inclusive workplace and respect for all!

As an organization, PSPC strives to give all its employees opportunities to achieve organizational, professional and personal goals in a respectful and inclusive workplace, mobilized and supported by leadership at all levels. For more information on PSPC's People Management Philosophy and Our Commitments please see the following link: https://www.canada.ca/en/public-services-procurement.html

Intent of the process

The Pension Excellence Sector of the Receiver General and Pension Branch of Public Services and Procurement Canada is looking to staff various AS-03 positions.

This process could also be used to staff similar positions within the Public Service.

Employees of the federal public service may be considered for deployments, assignments, secondments or actings.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered for bilingual positions you will need to complete second language evaluations or have valid SLE results.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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Common to all Streams - Education
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• Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

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Common to all Streams - Essential Experience
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• Experience in the independent conduct of research and analysis.
• Experience providing advice or making recommendations to clients or stakeholders.
• Experience reviewing, interpreting or applying policies, procedures or legislation.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual Imperative BBB/BBB or CBC/CBC
• English Essential
• French Essential

Information on language requirements

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Stream 3 - Essential Experience
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• Significant* experience in writing, editing or presentation of documents or reports.

Significant* experience is defined as 2 years or more.

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Common to all Streams - Competencies
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• Client Service level 1 - Delivering high quality client service
• Dependability
• Effective Interpersonal Relationships
• Thoroughness
• Flexibility

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Common to all Streams - Abilities
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• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to analyze, provide recommendations and resolve issues.
• Ability to develop Excel documents.
• Ability to manage several priorities simultaneously, with stringent deadlines.

The following may be applied / assessed at a later date (may be needed for the job)

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Stream 1 - Asset Experience
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• Experience in the administration of pay, pension or benefits using pay, pension or benefits software.
• Experience in software testing.
• Experience in business process design or in documenting business processes.

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Stream 2 - Asset Experience
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• Experience in auditing files or transactions.
• Experience in developing web and digital content.
• Experience in data correction and data analysis.

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Stream 3 - Asset Experience
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• Experience in project coordination or project management.
• Experience in developing web and digital content.
• Experience in providing support services in human resources.
• Experience working with information management systems such as GcDocs or Open Text.

Conditions of employment

Reliability Status security clearance - .
• Willingness and ability to work overtime, often on short notice for some positions.
• Willingness to travel occasionally for some positions.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

The assessment of candidates could take the form of one or more of the following:
- Reference checks may be sought.
- An interview may be administered.
- A test may be administered.
- A situational exercise may be administered.
- You must provide proof of your education credentials.

All written and verbal communication obtained throughout the selection process, from the time of application to close of process, may be used to evaluate candidates.

We will contact you by email or through your GC Jobs account. Please ensure that your email is valid and accepts messages from unknown users. It is your responsibility to regularly check your email, junk mail and your GC Jobs account to find out about all the information regarding this process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.