Traffic Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Due to the nature of the work and location of the detachment, the hiring manager has requested that all of the interviews take place in person at the detachment. Please be advised that if you are unable to attend an exam and/or interview in person then you may be eliminated from the process.

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Intent of the process

This process will initially be used to staff one full-time position on an indeterminate (permanent) basis, and create a pool of qualified candidates.

Please note this process will only be used to staff positions in Whitecourt, Alberta. Applicants are encouraged to apply only if they are willing and able to work in or relocate to Whitecourt, Alberta.

This pool of qualified candidates may be used to future staff similar positions with various tenures within the Royal Canadian Mounted Police (i.e. indeterminate, term, deployment, acting, assignment and secondment).

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or employer-approved alternatives.

The employer-approved alternatives to two years of secondary school are: A satisfactory score on the PSC test approved as an alternative to two years of secondary school; or an acceptable combination of education, training and/or experience.

*Proof of education will be required prior to appointment.

Degree equivalency

Experience in the provision of clerical support services, including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail.

Experience using word processing and spreadsheet software.

Experience providing services to internal or external clients / general public, via telephone or in person.

Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to prioritize work to meet deadlines.
Ability to work with minimal supervision.

Work effectively with others
Demonstrating integrity and respect
Showing initiative and being action-oriented
Thinking things through
Dependability

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

Successful completion of secondary school education.

Degree equivalency

Experience providing administrative support services in a law enforcement, judicial or quasi-judicial environment.

Experience providing financial support services. (Services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.)

Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Information Retrieval Systems (PIRS), Police Reporting and Occurrence System (PROS), Justice Online Information Network (JOIN) or Criminal Justice Information Management (CJIM).

Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data.

OPERATIONAL REQUIREMENTS

Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.

Willingness and ability to work overtime, as required.

Willingness and ability to obtain and maintain a valid driver’s license.

Willingness and ability to travel for work and/or training purposes using various modes of transportation.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Conditions of employment

Reliability Status security clearance - RCMP Enhanced Reliability Status (ERS) security clearance.
This requires a Security/Reliability Interview, and a field investigation in matters of Criminal Activities, credit/finances, education, employment, reference, etc. Those selected must meet and maintain the above condition of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address, and ensure this address is functional at all times and accepts messages from unknown users.

In order to have your application considered, all screening questions must be answered. You must clearly demonstrate in your screening questions how you meet the education and/or experience (essential and asset).

The client organization will accept applications on-line only. To submit an application on-line, please select the button "Apply Online" below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript (original documents only). Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Assessments comprise of interviews and references.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.