National Manager Professional Affairs

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Only applications submitted via this portal will be accepted. Applicants are not required to submit a cover letter. Instead, they are required to answer screening questions and provide the requested information through the Public Service Resourcing System (PSRS) online portal. It is your responsibility, as a candidate, to clearly demonstrate how/if you meet each qualification (education and experience) assessed using the screening questions in the online application. When providing your answers, it is not sufficient to simply state that the essential and asset qualifications are "met" or provide a listing of current or past responsibilities. You must provide concrete specific examples to illustrate how you meet each criterion identified in the questions. Your answers must include where and how you obtained the required experience, as well as the period(s) in which you performed the functions of the position(s). Candidates will not be solicited for incomplete or missing information.

Duties

The Deputy Surgeon General is seeking a motivated and impartial leader to direct, manage and advance the Canadian Forces Health Services (CFHS) professional regulatory framework. Primary responsibilities include clinician credentialing and privileging, in addition to providing advice at all levels on the management of professional performance. The functions performed by the National Manager Professional Affairs play a critical role in the provision of safe and effective health care services for the CAF within the Department of National Defence (DND). The work by the National Manager Professional Affairs is performed in a strategic environment where collaboration is essential in achieving organizational goals.

Intent of the process

There is a need to staff one indeterminate position. A pool of qualified candidates may be established and may be used to staff future similar positions.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a medical degree from a recognized school of medicine.

Degree equivalency

Possesses and maintains an active unrestricted license to practice medicine from a provincial College of Physicians and Surgeons.

Be a member in good standing of a provincial College of Physicians and Surgeons and be willing to provide Certificate of Professional Conduct.

Significant clinical experience in a complex, interdisciplinary healthcare environment;

Experience in management of human, financial and material resources;

Experience in the investigation and management of complaints related to the provision of health care;

Experience managing and advising on the management of Health Care Professional performance issues;

Experience liaising with outside agencies, regulatory bodies and professional associations in matters related to health care;

Experience working with Internet search engines as well as Microsoft suite applications such as Word, Excel, Outlook, PowerPoint, etc.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Ability to communicate effectively, in writing and verbally;

Ability to investigate, analyze and resolve complaints related to the provision of health care using a strategic approach;

Ability to research, analyze and synthesize information under short deadlines;

Confidently assumes a stance using evidence based approach;

Ability to effectively resolve conflicts using a negotiation and/or mediation approach.

Effective interpersonal relations

Judgement

Critical Thinking Skills

Discretion and confidentiality

Tact and sensitivity

Mediating/Negotiating

Partnering/Networking

The following may be applied / assessed at a later date (may be needed for the job)

Experience participating as a reviewer in a formal peer review process;

Experience serving on a Medical Advisory Committee, Credentialing Committee, or similar professional body within a health care environment;

Experience working with military medical administration processes;

Experience researching, developing & applying professional regulatory frameworks (legal & policy);

Experience in public relations or communications;

Experience conducting medical literature reviews and producing review summaries;

Experience working with various acts and legislations such as the Access to Information Act, the Privacy Act, the Human Rights and Freedom Act, the National Defence Act, etc.

Conditions of employment

Reliability Status security clearance

LICENSE
Possesses and maintains a full license to practice family medicine, without terms, conditions, limitations or restrictions from a provincial College of Physicians and Surgeons.

PLACE OF EMPLOYMENT
Willing and able to move or travel to the National Capital Region

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.