Communications Officer (2 streams)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

This process is being advertised as a result of insufficient number of applicants for the process 19-GGS-TBD-EA-162/19-GGS-TBD-EA-163 (https://emploisfp-psjobs.cfp-psc.gc.ca/psrs-srfp/applicant/page1800?poster=1355896&toggleLanguage=en). If you were previously screened in on process 19-GGS-TBD-EA-162/19-GGS-TBD-EA-163 and are in the area of selection for this process, your candidacy will be considered and you need not re-apply.

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

Following are some of the benefits associated with applying online:

- Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
- Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
- Applicants can verify the status of their applications, at any time.
- Applicants can be notified electronically of tests or interviews and results.
- For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line. To submit an application online, please select the button "Apply Online" below.

When answering the screening questions, remember that the assessment board cannot make assumptions about your experience. It is insufficient to mention that you have the required qualifications or to list your current or past duties. Rather, using this tool, candidates must demonstrate how they meet the education and experience criteria listed in the job opportunity advertisement by providing clear and concrete examples.

Clear and concrete examples are defined as illustrations in which you fully explain the actions, considerations and steps you completed in order to gain the experience you are describing. This detailed contextual information will be used by the board members reviewing your submission to assess whether you have sufficient experience in a relevant field to complete the tasks which will be assigned to you should you be considered for this position. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview. Such examples usually require a minimum of ½ page to describe and a maximum of 2 pages. In order to facilitate this process, you may wish to start your submissions with a sentence similar to: “A clear and concrete example of a situation where I did X is a situation which occurred on Y date and my role in this activity was to...”.

Resumes will be used as a secondary source of information and strictly to validate the concrete examples you will have described in this tool.

Work environment

The Office of the Secretary to the Governor General (OSGG) is a small department part of the Core Public Administration (CPA) and is located on the historic grounds of Rideau Hall, at 1 Sussex Drive, in Ottawa.

The Office is a stimulating environment where team spirit and friendliness mix with professionalism and service excellence.

As an OSGG employee, you would work in a unique building only a few minutes from downtown Ottawa and Gatineau. The site has many amenities, including a gym, with lockers and showers, and a wonderful cafeteria. Bus routes and bike/jogging paths are nearby. The desks in our workplace environment are adaptable to your style. You can also take advantage of our well-being activities, such as yoga, organized walks and skating on the rink.

Intent of the process

The purpose of this selection process is to staff two (2) indeterminate positions.

Stream 1 – Marketing Coordinator
Stream 2 – Communications Officer

A pool of qualified candidates may be established to staff identical or similar positions with various language requirements and tenures within the Office of the Secretary to the Governor General (indeterminate, acting, deployment, secondment or assignment).

Employees at the same group and level or equivalent may be considered for a deployment before all the other candidates. However, if no deployment is made, applicants from other groups and levels will be considered in this advertised appointment process. This selection process may be used to staff similar positions at this group and level.

Positions to be filled: 2

Information you must provide

Your résumé.

A covering letter in 250 words (maximum) "Tell us why you would like to work for the Office of the Secretary to the Governor General."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A degree from a recognized university in a field related to the position.

Notes:
- Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor's degree without specialization is called for in a position classified as IS.

- At the manager's discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE

Both Streams:

1) Recent* experience in developing, planning and implementing communications plans, social media strategies and calendars, marketing plans or events plans.
2) Recent* experience in researching content and developing communications products in at least three of the following: speaking notes, social media content, key messages, web content, environmental scans.
3) Recent* experience in providing strategic communications advice to managers and internal clients.

Stream 1:

4) Recent* experience in planning, managing, delivering and assessing communications activities or projects such as (but not limited to) promotion, marketing and advertising.

*Recent experience is defined as being acquired within the last three (3) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EXPERIENCE
1- Experience in using social media management systems (e.g. Hootsuite, Tweetdeck).
2- Experience in using social media and web analytics tools (e.g. Google Analytics, Hootsuite, Analytics, Facebook Insights).
3- Experience in publishing and/or editing web content.
4- Recent experience in working with a variety of photo editing software and photographic and video equipment.

KNOWLEDGE
- Knowledge of the Government of Canada’s Policy on Communications and Federal Identity.
- Knowledge of communications methods and techniques, including new and innovative approaches and best practices.

ABILITIES
- Ability to communicate effectively in writing.
- Ability to communicate effectively orally.
- Ability to work effectively under pressure with conflicting priorities.

PERSONAL SUITABILITY
-Integrity and Respect
-Initiative
-Client Service Orientation
-Effective Interpersonal Skills
-Dependability

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB
Bilingual Imperative CCC/CCC

Information on language requirements

Conditions of employment

Reliability Status security clearance

Willingness to work overtime on short notice including weekends

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

1. Acknowledgement of receipt of applications will not be sent.

2. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred language in their application.

3. For this selection process, the Office of the Secretary to the Governor General will communicate with candidates by email. Applicants must include in their application a valid email address that is functional at all times and accepts messages from unknown users as some email systems block certain types of email.

4. Candidates who have valid second language evaluation (SLE) results are to provide proof of their test results. It is the responsibility of those candidates who do not have their results to obtain them from the Public Service Commission (PSC). http://www.psc cfp.gc.ca/ppc-cpp/test-examenresult/result-eng.htm.

5. Please note that all Notifications related to this process will be posted on the Public Service Resourcing System (PSRS). It is your responsibility to check for notifications on the PSRS site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted to the Public Service Labour Relations and Employment Board.

6. Various assessment tools may be used in this selection process, such as a written exam, an interview, references check, etc.

7. INFORMATION TO BE PROVIDED:
Candidates must provide the following information when submitting their application on jobs.gc.ca (Public Service Resourcing System, PSRS):
- A résumé;
- Responses to all required questions pertaining to Essential Qualifications (Education and Experience), Asset Qualifications as well as complementary questions.

8. When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications.

9. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process. Candidates may not be solicited for incomplete or possible missing information.

10. Resumes may be used as a secondary source to validate the experience and education described in the screening questions.

11. Although the asset qualifications are not mandatory, they may be an important factor that will be considered for specific positions being staffed. Therefore, if you meet the asset education and experience, it is to your advantage to demonstrate this in your application as well.

12. Please ensure that your personal record identifier (PRI) or Service Number is included in your resume and/or application form.

13. TRAVEL RELATED TO THE SELECTION OR APPOINTMENT PROCESS
Please note that candidates (including employees of the Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for their travel costs.

14. A security check will be administered and proof of citizenship, education, and at least 2 work references with names and applicable phone numbers will be required. Security Check will include a credit check and fingerprinting. Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.