Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*

In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES which demonstrate how they meet the education requirement and the experience factors listed in the essential qualification. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.

FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:

1 - Name of the department or organization where the experience was acquired;

2 - Title of the position occupied; and

3 - Specific details of tasks or projects demonstrating how the experience was acquired and concrete examples.

Your application must adhere to the stipulated format.

FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA (Education and Experience, essential) WILL RESULT IN THE REJECTION OF YOUR APPLICATION.

The Competency “Communication - Written” will be assessed through the screening questions; this evaluation will lead to a mark of “pass” or “fail” on this qualification.

Resumes will be used as a secondary source to validate the education and/or experience described in the screening questions.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Work environment

Lac La Biche has a population of about 15,000 and is located approximately 220 kilometers northeast of the provincial capital of Edmonton, on the southern shore of Lac la Biche. The community is supported by the oil and gas, logging, forestry, agriculture, and commercial fishing. Lac La Biche is home to the Lac La Biche Golf Course, numerous lakes and campgrounds, a large recreation centre including an indoor jogging track, and an aquatic centre. Lac La Biche has three public schools, 1 separate school and a francophone school. Portage College is also located in Lac La Biche. For more information on Lac La Biche please visit: https://www.laclabichecounty.com/our-community/living-in-lac-la-biche-county

Intent of the process

This process will initially be used to staff one (1) CR-05 position on a full-time term basis.

Qualified pools of candidates will be established and may be used to staff future indeterminate and /or temporary CR-04 and CR-05 positions within the Lac La Biche RCMP Detachment. In the event of a temporary vacancy, the following staffing actions may be used and /or considered: acting appointment, term appointment, assignment or secondment.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience.*

*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

Experience in the provision of clerical support services, including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail.

Experience using word processing and spreadsheet software.

Experience providing service to internal or external clients / general public, via telephone or in person.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Successful completion of secondary school education.

Degree equivalency

Experience providing financial support services (services may include, but are not limited to, verifying, correcting and reconciling financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.).

Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Information Retrieval Systems (PIRS), Police Reporting and Occurrence System (PROS), Automated Criminal Intelligence Information System (ACIIS), National Criminal Data Bank (NCDB), Evidence and Reports III (E&R III).

Experience providing records management services (services may include, but are not limited to, indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Ability to communicate effectively in writing.

Ability to communicate effectively orally.

Ability to work in a stressful environment.

Ability to deal effectively with police situations.

Ability to work with minimal supervision.

Detail oriented

Being organized

Action-oriented

Working Effectively with Others

Dependability

Thinking things through

The following may be applied / assessed at a later date (may be needed for the job)

Willingness and ability to work in a busy police environment, including exposure to unsettling and /or graphic material.

Willingness and ability to work overtime, as required.

Willingness and ability to maintain a valid driver's license.

Willingness and ability to travel for work and/or training purposes, using various modes of transportation.

Conditions of employment

Reliability Status security clearance - Successful applicants will be required to obtain and maintain a RCMP Security Clearance throughout their employment. Positions filled will have security clearance requirements at the following levels: RCMP Reliability Status, Secret or Top Secret. This requires a Security/Reliability Interview, and a field investigation in matters of Criminal Activities, credit/finances, education, employment, reference, etc.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.