Compliance Coordinator, Join our team to help protect Canadian consumers

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

Financial consumer protection is an integral part of the Government of Canada’s oversight of the financial sector. The Financial Consumer Agency of Canada (FCAC) ensures federally regulated financial entities (FRFEs) comply with consumer protection measures, promotes financial education and raises consumers’ awareness of their rights and responsibilities.

To deliver on this mandate, FCAC draws on the skills and experience of a broad array of professionals, working at different levels and with different expertise.

FCAC supervises FRFEs through three interconnected pillars of activity: promotion, supervision, and enforcement. Working as the Compliance Coordinator within the Supervision and Promotion Branch, you will be called upon to:
• manage the influx of information of the Supervision team and ensure its distribution within the team;
• work regularly with internal systems, such as our case management system, contact database and other important tools;
• support and collaborate with colleagues in key projects and initiatives;
• track and monitor legislative filings and other FCAC reporting obligations.

If you have strong analytical and communication skills and a willingness to collaborate to make a difference for Canadian consumers, now is the time to apply! Come, join our team, and make a difference.

Work environment

Located in downtown Ottawa, FCAC is a separate agency subject to the Public Service Employment Act (PSEA). We offer the same pension and benefits plans as the core public administration. In addition you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for performance pay. We are also pleased to offer flexible work arrangements and a broad range of learning opportunities to help you grow and contribute your best. We have our own unique classification system (RE and REX) with relevant equivalences noted above.

Our people are our strength and we're looking for highly engaged and talented individuals to join our team!

Intent of the process

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Volume management strategies may be used at any time during this selection process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education: Degree from a recognized university in commerce, business administration, law, economics, accounting, or social sciences or an acceptable combination* of education and experience.

*An acceptable combination is defined as a postsecondary education and at least three (3) years of recent relevant work experience to the position being staffed.

Degree equivalency

Experience:

Experience in creating and maintaining databases, reviews, audits or evaluations.

Experience in coordinating and monitoring information from various sources (such as stakeholder communication and tracking of outreach activities).

Experience researching and analyzing information to provide recommendations for decision-makers.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Knowledge of FCAC.

Demonstrating integrity and respect.
Thinking things through.
Working effectively with others.
Showing initiative and being action-oriented.

Adaptability
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

Assets:

Experience in providing advice and recommendations to management.

Experience interpreting or applying legislation and/or regulations (in a legislative context)

Experience in data analytics (i.e. creating, managing and maintaining database to analyze and manipulate data).

Experience working for a regulatory organization

Experience working on matters related to financial services and/or payments

Operational Requirements:
Willingness and ability to work overtime

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

You may be assessed using a variety of tools (email communication, online test, written examination, interview, presentation, recent and past performance assessments, reference check etc).

You are entitled to participate in the appointment process in the official language of your choice. Please indicate your preferred official language in your application.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.