Communications Officer, Social Media

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

COMMUNICATION DURING THIS PROCESS

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply on this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). If you do not wish to receive your results by email, it is your responsibility to inform us.

Candidates must check their email accounts frequently as there may be new communication regarding this process or a deadline for response. Responses provided after the indicated deadline may not be accepted.

ABOUT US

If you are passionate about promoting Canada’s linguistic duality and want to ensure that Canada has an inclusive culture which respects the language rights of its citizens, the Office of the Commissioner of Official Languages invites you to apply!

Work environment

The Office of the Commissioner of Official Languages (OCOL) is a small organization of 160 employees that offers a positive, collaborative and bilingual work environment.

The Commissioner of Official Languages is mandated by Parliament. He is therefore independent from the government, but his staff are members of the federal public service and benefit from all the related advantages, including flexible work, competitive salaries and professional development.

OCOL has a Workplace 2.0 fit-up with open-concept offices, quiet rooms, meeting rooms and collaborative areas for team work. Employees are equipped with laptops and have WI-FI access throughout the office space. The eco-friendly building is located at 30 Victoria St. in Gatineau and is close to public transit, parking, bike and walking paths, shops and services. The building offers indoor bike storage as well as women’s and men’s change rooms with showers.

Intent of the process

There is currently a staffing need to staff one position on an indeterminate basis.

A pool of qualified candidates resulting from this process may be established and used to fill similar positions with various tenures and security requirements. All federal organizations listed in Schedules I, IV and V of the Financial Administration Act may use this staffing process to appoint a candidate to its organization in a similar position if a pool is created and in consultation with human resources / management.

Positions to be filled: 1

Information you must provide

Your résumé.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

EDUCATION

A degree from a recognized university with specialization in communications, marketing, journalism, or in another field related to the position.

Degree equivalency

EXPERIENCES

Experience in developing posts for social media accounts, including two of the following: Twitter, Facebook, YouTube and LinkedIn.

Experience using web tools to monitor and analyze media activities (e.g. Hootsuite, Google Analytics, YouTube Analytics).

Experience in posting social media messages on behalf of an organization, several times a week.

KNOWLEDGE

Knowledge of effective social media writing styles.

Knowledge of the Government of Canada’s Communications Policy.

Knowledge of issues related to official languages in Canada.

ABILITIES

Ability to develop social media and web content from a variety of information sources.

Ability to use tools to plan or coordinate activities and messages intended for social media.

Ability to monitor social media and provide feedback or responses, as needed.

Ability to multi-task to meet deadlines.

Ability to communicate effectively in writing.

Ability to communicate effectively orally.

PERSONAL SUITABILITY

Judgment
Flexibility
Initiative
Dependability
Detail oriented

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

Experience in developing and implementing digital marketing strategies to enhance an organization’s visibility and profile and on social media.

Experience in managing social media accounts for the Government of Canada.

Experience in creating visuals for social media (banners, thumbnails, graphics, pictures and videos).

Experience in developing marketing and/or communications plans and strategies.

Experience in journalism.

ORGANIZATIONAL NEEDS

The Office of the Commissioner of Official Languages is committed to having a skilled and diversified workforce representative of the population it serves. In support of its strategy to achieve its employment equity goals, selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal Persons, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENT

Willingness and ability to work overtime.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

APPLYING

All job applications must be submitted ONLINE ONLY through the Public Service Resourcing System. Persons with disabilities who cannot apply online are asked to contact the following number, 1-800-645-5605. Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

EVALUATION

Completing the screening questionnaire is mandatory for this selection process.

Applicants are entitled to participate in the selection process in the official language of their choice. Applicants are asked to identify which language they are interested in being assessed for on their application. Candidates will be asked to undergo the PSC Second Language Evaluation (SLE) or provide valid SLE results. To obtain a copy of SLE results, candidates may make a request at the following website: http://www.psc-cfp.gc.ca/ppc-cpp/test-examenresult/tst-rslt-examn-eng.htm. For more information on SLE, visit the following website: http://www.psccfp.gc.ca/ppccpp/sle-els/cand-info-cand-eng.htm.

Your cover letter and résumé may be used to evaluate your ability to communicate effectively in writing.

A written test and an interview may be administered. Interviews may be conducted in person, by phone or by videoconference.

Reference checks may be sought to validate information and/or to obtain further information.

A top down approach and/or random selection may be invoked at any stage in this process to limit the number of candidates or for appointment purposes.

TRAVEL RELATED TO THE SELECTION OR APPOINTMENT PROCESS

Please note that candidates (including employees of the Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs. Minimal reimbursement of relocation expenses could be offered if the selected candidate moves as a result of an employment offer.

MISCELLENEOUS

Candidates must meet the essential qualifications to be appointed to a position.

Meeting criteria such as asset qualifications, operational requirements or organizational needs is desirable and may be a deciding factor in choosing the right fit. Asset qualifications could be applied at any step of the selection process.

Proof of Canadian Citizenship and education credentials must be available upon request. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at: http://www.cicic.ca/.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.