Food Service Helper

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

How does this process work? Please read below to find out!

Step 1:
Your application and resume (no cover letter required) is randomly selected from the inventory. Decisions on further assessment may be based on depth and breadth of experience. For all experience factors, ensure you answer the screening questions with sufficient details to allow hiring managers to fully understand the scope of your experience. A reference is required and may be contacted to validate your response.

Step 2:
You are screened in for further assessment. Managers will be screening resumes and selecting candidates to move on to the next phase.

Step 3:
You are contacted for an interview. The interview will be to explain the job, work environment, and may be used to confirm/address any of the essential Competencies. This will also be your opportunity to ask any questions you may have about the work. The interview will be used to assess the abilities and personal suitabilities as identified on the Statement of Merit Criteria.

Step 4:
If you are the selected candidate, you will be contacted to complete the Security screening. Once completed, a letter of offer will be provided.

NOTE: Appointments are made on an on-going basis as requirements arise. Qualified candidates are placed in a pool, and appointments can occur for the next several years based on the results of this process.

For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including sending invitations for interviews and issuing assessment results). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Duties

Key Activities: Prepares, presents and delivers food products and services to clients in a dining room through dispersed meals, box lunches, sandwich bars, take out service and on occasion, table service. Receives, labels, stores and distributes food, cleaning and paper supplies. Collects meal charges. Maintains the facility and monitors equipment and supplies.

Intent of the process

A pool of qualified candidates may be established to staff similar positions with various tenures (indeterminate, specified period, acting, casual, secondment or assignment). Not all applications will be processed at the same time; assessments will be completed on an as needed basis.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A response to a text question addressing the following:

• Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Experience:
• Experience working in an institutional, commercial or industrial food service environment (such as nursing homes, restaurants, bakeries, fast food, military mess facilities).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS - Experience:
• *Recent and significant experience working in an institutional, commercial or industrial food service environment (such as nursing homes, restaurants, bakeries, fast food, military mess facilities).
• Experience with cashier duties and/or operating a point of sale terminal.
• Experience working in a military environment.

(*Recent is defined as within the last 2 years and Significant is defined as at least 6 months or longer.)

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Abilities:
• Ability to communicate effectively orally.
• Ability to follow direction.

Personal Suitabilities:
• Effective Interpersonal Relationships
• Dependability

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal peoples, Persons with a Disability, Visible Minorities, Women.

Operational Requirements:
• Work shifts as required.
• Work overtime and/or weekends as required.

Conditions of employment

• Security/Reliability: Enhanced Reliability.
• Work shifts and weekends as required.
• Lift and carry items weighing up to 22 kg in accordance with general safety practices as required.
• Wear CSA approved safety footwear and other personal protective equipment as required (non-slip.skid, black leather).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.


Candidates may be offered positions as they become available. Therefore, you are encouraged to complete your application as soon as possible. Candidates will be assessed at various times. A random and/or top down selection of candidates may be used in the determination of those to be given further consideration.

If you do not fully complete the screening questions as instructed, you may be screened out. Candidates must clearly demonstrate in their resume that they meet the education and experience requirements. Failure to provide sufficient information will result in the candidate being screened out.

Candidates assessed as not being qualified as part of the screening and/or assessment process, may re-apply at any time. However, screening and/or assessment of new applications will occur no sooner than 6 months after the last screening/assessment has taken place.

It is your responsibility to check your e-mail regularly to ensure that you do not miss out on any opportunities. Failure to respond in the timeframe provided will result in you not being referred to the organization.

Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.