Reference Number
CSD19J-016249-001043
Selection Process Number
2019-CSD-EA-NB-10812
Organization
Employment and Social Development Canada
Year
2018-2019
Days Open
5
Classification
PM01, PM02
City
MULTIPLE
Type
External
Total
515
Employment Equity
363
(70.5%)
Screened out
0
(0%)
Screened in
515
(100%)
Employment Equity 70.5% 363
Screened Out 0% 0
Screened In 100% 515
Women 60% 309
Visible minority 10.5% 54
Indigenous 3.3% 17
People with disabilities 5% 26
English 76.1% 392
French 23.9% 123
Citizens 94.2% 485
Permanent Residents 0% 0
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation: https://www.canada.ca/en/public-services-commission/services/assessment-accommodation-page.html
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
ANTICIPATORY
It is the intent to establish a pool of qualified candidates for current and/or future vacancies.
This pool may be used to staff temporary or permanent positions within Employment and Social Development Canada in the Atlantic Region. This pool may also be used to staff similar positions within Employment and Social Development Canada.
Positions to be filled: Number to be determined
Your résumé.
EDUCATION
Secondary school diploma or employer approved alternatives (a satisfactory score on the PSC test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience)
NOTE:
- A Secondary School Diploma refers to a High School Diploma.
- Equivalencies granted by provincial and territorial authorities (e.g. - General Education Development (GED), Adult Basic Education (ABE) which is a secondary school equivalent), will be accepted.
- A degree from a recognized* post-secondary institution will be accepted in lieu of a Secondary School Diploma.
* A recognized post-secondary institution includes those categorized as “recognized” as well as “authorized” by the Canadian Information Centre for International Credentials (CICIC).
- The PSC Test approved as an alternative to a secondary school diploma is the Public Service Commission’s General Intelligence Test 320 (GIT-320)
- The acceptable combination will be evaluated by considering the highest level of education achieved and the depth and breadth of training and/or experience accumulated in customer service and/or in an office setting.
• PROOF OF YOUR EDUCATION CREDENTIALS AND, IF APPLICABLE, PROOF OF NAME CHANGE DOCUMENT(S) WILL BE VALIDATED AT A LATER DATE. PLEASE ENSURE YOU HAVE THE ORIGINAL COPY OF THESE DOCUMENTS READILY AVAILABLE AS PROOF OF YOUR EDUCATION CREDENTIALS.
ESSENTIAL EXPERIENCE - PM-01
• Experience in delivering services or programs to clients involving obtaining and providing information requiring explanation or clarification
• Experience in applying legislation or policies
• Experience in interviewing clients
ESSENTIAL EXPERIENCE - PM-02
• Experience in delivering services or programs to clients involving obtaining and providing information requiring explanation or clarification
• Experience in applying legislation or policies for the purpose of decision making
• Experience in interviewing clients
• Experience in conducting investigations*
* An investigation is defined as the collection of information, facts and data, AND an analysis of this information to support making a decision or recommendation.
ABILITIES AND PERSONAL SUITABILITIES (PM-01 AND PM-02)
• Communication (written)
• Thinking Skills
• Diagnostic Information Gathering
Various language requirements
English Essential
Bilingual Imperative, level BBC/BBC
Information on language requirements
Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.
For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills
ABILITIES AND PERSONAL SUITABILITIES (PM-01 AND PM-02)
• Communication (oral)
• Client Focus
• Interpersonal Awareness
• Dependability
ABILITIES AND PERSONAL SUITABILITIES (PM-01 ONLY)
• Verification and Accuracy
ABILITIES AND PERSONAL SUITABILITIES (PM-02 ONLY)
• Judgement
ASSET EXPERIENCE - PM-01
• Experience in delivering presentations to various stakeholders or groups of individuals
• Experience in conducting investigations*
* An investigation is defined as the collection of information, facts and data, AND an analysis of this information to support making a decision or recommendation.
ASSET EXPERIENCE - PM-02
• Experience in legal and courtroom proceedings
Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women
Information on employment equity
OPERATIONAL REQUIREMENTS
Willing and able to work overtime as required
Willing and able to travel for operational purposes frequently for periods of up to five (5) days
Reliability Status security clearance
OTHER CONDITIONS OF EMPLOYMENT
Willing and able to travel for training purposes
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
LANGUAGE
- Candidates are entitled to participate in the selection process in the official language of their choice.
- To be considered for a Bilingual Imperative BBC/BBC position, you must already have Second Language Evaluation results at the BBC/BBC level (proof will be required) OR you must be willing to undergo a Second Language Evaluation.
- To obtain a copy of SLE results, candidates may make a request at the following website https://www.canada.ca/en/public-service-commission/corporate/about-us/contact-us.html. For more information on SLE, visit the following web-site: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html.
TESTING AND INTERVIEWS
- A written test may be administered.
- Interviews will be conducted.
- Testing/interviews will be conducted at locations of the employer's choice and may require candidates to travel to the test/interview location.
- Reference checks will be sought.
SCREENING AND SELECTION
- Candidates must meet all of the essential qualifications to be appointed to a position.
- Random selection and/or top-down selection may be used at any time during the process to identify which applicants will be further assessed.
- Management may choose one or more Asset Qualifications at the screening stage.
- If you do not fully complete the screening questions as instructed, you will be screened out.
- Only screened in candidates will be contacted for further assessment.
- A candidate may be appointed to the position even though he/she does not meet any or all of the asset qualifications, organizational requirements, or operational needs. However, meeting these criteria is desirable and may be used as a deciding factor in choosing the person to be appointed.
APPLICATIONS AND COMMUNICATION
- If you are currently employed with the Federal Public Service, please indicate your current group and level as well as your tenure and the organization you are working for.
- On-line applications through the Public Service Resourcing System will be accepted. To submit an application on-line, please click on the button "Apply Online". Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.
The following are some of the benefits associated with applying on-line:
• Applicants can create a profile and a resume that can be used when applying for other
processes without having to recreate a new application each time.
• Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
Applicants can verify the status of their applications, at any time.
• Applicants can be notified electronically of tests or interviews and results. For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.
- Our intention is to communicate with applicants by e-mail for screening/assessment purposes (including sending invitations for interviews). "IMPORTANT" It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Applicants who apply to this selection process must include an email address that accepts email from unknown users (some email systems block these types of email). Applicants are strongly encouraged to check their email on a regular basis.
Work Description is available upon request.
At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.
Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.