Supervisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE THERE WAS AN ERROR IN THE EMAIL ADDRESS FOR THIS SELECTION PROCESS. NOW THE EMAIL ADDRESS IS WORKING FINE. SORRY ABOUT THIS SITUATION.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Work environment

WE ARE THRILLED ABOUT THE IDEA OF CREATING OUR DREAM TEAM!
WE OFFER…

→ A terrific team - we are eager to present it to you!
→ A satisfying, rewarding environment where all employees are supported and where development and trainings are offered.
→ A fast-paced dynamic environment where innovative and creative ideas are strongly encouraged.
→ A healthy and respectful workplace that promotes dialogue and collaboration.
→ An opportunity to assist the federal public service by providing operational services on several IRCC business lines.
→ A workplace of choice, selected as one of Canada's best employers.

ARE YOU THE CANDIDATE WE ARE LOOKING FOR?
WE ARE EAGERLY LOOKING FORWARD TO MEET OUR FUTURE STARS!

Intent of the process

Acting appointments will be offered to qualified candidates to staff current vacancies. It should be noted that the purpose of this process is to first staff supervisory positions for evening or night schedules. The work schedule for positions to be filled is as follows:

EVENING SCHEDULE: 16h00 to 24h00
- Sunday to Thursday
- Tuesday to Saturday

NIGHT SCHEDULE: 00:00 to 08:00
- Sunday to Thursday
- Tuesday to Saturday

A pool of qualified or partially qualified candidates could be established as a result of this process and used to fill similar positions in the same group and level with various linguistic profiles, various security profile and durations (acting appointment, assignment / secondment, transfer, term and/or indeterminate position) within Immigration, Refugees and Citizenship Canada (IRCC).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

It is your responsibility, as a candidate, to clearly demonstrate if / how you meet each of the essential education, experience and criteria identified in the screening questions.

EDUCATION

A secondary school diploma.

N.B. The employer recognizes foreign education credentials as long as a recognized credential assessment service has deemed them comparable to Canadian standards. If candidates were educated outside of Canada, they must have their certificates and/or diplomas assessed against Canadian educational standards.

Degree equivalency

EXPERIENCE

Recent* and significant ** supervisory experience with a team of employees (Examples of elevant responsibilities include managing workload, performance and employee relations, leave approval, professional development, etc.)

Experience in establishing and maintaining effective professional relationships with internal and external stakeholders.

* “Recent” is defined as within the last two (3) years.
** “Significant experience” is defined as the depth and breadth of experience normally associated with full time performance of duties for a consecutive period of one (1) year.

When providing your answers, it is not sufficient to simply state that the qualification is "met" or provide a listing of current or past responsibilities. You must provide concrete specific examples to illustrate how you meet each experience identified in the questions and follow this format:

1- Your answers must include where and how you obtained the required experience.
2- Your answers must include the period(s) in which you performed the functions of the position(s).
3- Your answers must include the date format of Month-Year to Month-Year.

Please limit your answers to less than 500 words

FAILURE TO CLEARLY DEMONSTRATE IN YOUR ANSWERS HOW YOU MEET THE ESSENTIAL EDUCATION, EXPERIENCE WILL RESULT IN THE REJECTION OF YOUR APPLICATION.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSETS EXPERIENCE

Experience working in a production-oriented office.

Experience in leading / supervising and / or coordinating project (s) or working group.

Experience in providing advice, recommendations, regarding procedure (s) or referrals to clients.

Significant** experience in writing documents, such as letters, reports, briefing notes or other.

** “Significant experience” is defined as the depth and breadth of experience normally associated with full time performance of duties for a consecutive period of one (1) year.

THE INABILITY TO SHOW CLEARLY IN YOUR ANSWERS HOW YOU MEET THE EXPERIENCES IDENTIFIED IN THE OTHER QUALIFICATIONS SECTION COULD RESULT IN THE FACT THAT YOU WILL NOT BE CONSIDERED FOR A SPECIFIC FUTURE NOMINATION WHEREVER ONE OR MORE QUALIFICATIONS CONSTITUTING AN ASSET ARE CHOSEN AS CRITERIA FOR APPOINTMENT.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES

The following competencies will be assessed with a Public Service Commission (PSC) tool, Exam 428 (Supervisor Simulation):

Create vision and strategy
Mobilize people
Collaborate with partners and stakeholders
Achieve results
Service orientation

The following two competencies will be evaluated later during the selection process:

Adaptability and flexibility
Values and ethics

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS

-Ability to work a regular 7.5-hour shift schedule, either from Tuesday to Saturday or Sunday to Thursday, on days, evenings or nights)
-Ability to work in a 24/7 environment.
-Availability, willingness and ability to work overtime when required.

Conditions of employment

Secret security clearance

Shift work will be required for the majority of positions to be filled. Consent, be available and able to work shifts in the evenings, nights, weekends and holidays, and be able to do so.

Note: Successful applicants must meet and maintain these conditions throughout the term of employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Other information
A situational exercise will be used for the assessment of candidates*.
A reference check could be done.
A written exam may be administered.

* Considering the limited number of candidates that can be assessed through the standardized test, it is possible that a random selection is used
Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Candidates will need to provide proof of their education credentials only at a later time in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/indexe.stm

Candidates are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this appointment process should include an email address that accepts email from unknown users (some email systems block these types of email).

Please note that it is your responsibility to ensure that, during the life of this selection process, you communicate any changes related to your telephone number or e-mail address to the following email address: à déterminer.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

We thank in advance all those who will submit an application.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.