Senior Registry Support Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

ONLY ON-LINE APPLICATIONS WILL BE ACCEPTED, barring exceptional circumstances. In order for candidates to have their applications considered, all screening questions must be answered. Candidates must provide concrete examples which illustrate how they meet each qualification, including WHERE and HOW they obtained the experience, and citing the PERIODS (e.g., from Month-Year to Month-Year) in which they performed the functions of the positions they list.

For experience within the federal government, you must indicate the group and level of the position(s) occupied (e.g., AS-01). The assessment board cannot and will not make any assumptions about your experience. It is NOT sufficient to say that you have the required qualifications or to list your current or past duties.

The résumé will be a secondary source to confirm the experience described in the answers to the screening questions. Failure to provide the requested information may result in the rejection of your application. The Supreme Court of Canada will not be contacting candidates to seek clarification about information provided.

Persons who are unable to apply on-line or who require accommodation for any reason must contact prior to the closing date.

Duties

Senior Registry Support Officers are responsible for providing in-person and/or telephone assistance to lawyers, self-represented litigants, the public and SCC staff with regards to SCC practices, procedures, proceedings, filing requirements, time limits, fees and hearings. They are also responsible for the review of court documents filed by counsel and self-represented litigants and providing the Registrar, Director and/or Manager with recommendations on appropriate course of action and; coordinating activities related to SCC hearings.

Intent of the process

This process will be used to staff the above mentioned position; it may also be used to establish a pool of qualified candidates to staff similar positions at the Office of the Registrar of the Supreme Court of Canada with varying linguistic profiles, security profiles, and tenures.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

Experience delivering services to the general public and clients in an office environment
Experience in dealing with a heavy workload and determining priorities
Experience using a case management and/or document management systems
Experience in applying and interpreting legislation and/or regulations

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:

Experience working in a court or administrative tribunal environment.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE:

Knowledge of the Rules of the Supreme Court of Canada and the Guidelines for Preparing Documents to be Filed with the Supreme Court of Canada

ABILITIES:

Ability to manipulate and compile statistical information or reports
Ability to examine documents to ensure compliance
Ability to communicate effectively in writing
Ability to communicate effectively orally

PERSONAL SUITABILITY:

Client Services
Judgment
Reliability
Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity group: visible minorities

Information on employment equity

OPERATIONAL REQUIREMENTS:

Flexible working hours between 8:00 to 5:00 are required.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Applications submitted by email will not be accepted. You must apply on-line at www.jobs.gc.ca.

You must be prepared to provide the original or a certified true copy of your educational credentials. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at www.cicic.ca/indexe.stm.

Persons are entitled to participate in the appointment process in the official language of their choice.

All communication and information obtained throughout the selection process, from the time of application to the close of process, may be used in the assessment of qualifications.

Our intention is to communicate with candidates via e-mail. Candidates who apply on this selection process must include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate's responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.