Reference Number
CSD18J-019982-000121
Selection Process Number
2018-CSD-EA-QUE-21232
Organization
Employment and Social Development Canada
Year
2018-2022
Days Open
964
Classification
CR04
City
Montreal Island
Type
External
Total
2014
Employment Equity
1411
(70.1%)
Screened out
173
(8.6%)
Screened in
1841
(91.4%)
Employment Equity 70.1% 1411
Screened Out 8.6% 173
Screened In 91.4% 1841
Women 53.2% 1071
Visible minority 33.9% 682
Indigenous 0.7% 14
People with disabilities 2.5% 51
English 44.9% 904
French 55.1% 1110
Citizens 82.3% 1658
Permanent Residents 0% 0
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
For this process, we will only consider one application every twelve (12) months. If you are drawn from this inventory and are unsuccessful during the screening or assessment phase, your application will only be considered after a twelve (12) month waiting period.
Your application in this inventory will be active for 60 days. A notice that your application is about to expire will be posted to the My jobs menu of your GC Jobs account 15 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.
The written communication competency will be assessed throughout your application. Failure to demonstrate this competency will result in the rejection of your application.
Failure to clearly demonstrate how you meet the screening criteria in your responses to the screening questions (education and experience, both essential and asset) may result in the rejection of your application. Candidates will not be solicited for incomplete or missing information.
You would like to work in a dynamic and committed team?
You have customer service at heart, you are bilingual (English / French) and data entry do not scare you?
You use computer systems with ease and you love the diversity of tasks and change?
Balancing debits and credits gives you a little joy on a rainy day?
Attention to detail is your middle name?
This job offer is for you!
A pool of fully or partially qualified candidates may be established through this process to staff identical or similar positions at Employment and Social Development Canada with various tenures, various linguistic requirements, various security requirements, various conditions of employment and for various locations.
Positions to be filled: Number to be determined
Your résumé.
Education:
ED1.High school diploma
Experience:
E1. Recent* work experience performing data entry.
OR
Recent* work experience in providing client service.
*Recent: minimum experience of 6 months of continuous employment within the same organization within the last 36 months.
Education:
EDA1. Successful completion of two years of a post-secondary program with specialization in accounting, finance, business administration, commerce or economics;
Experience:
EA1. Recent* work experience performing financial or accounting duties.
EA2. Recent* work experience using the computerized financial system SAP.
EA3. Recent* work experience in processing Accounts Payable within the public sector.
EA4. Recent* work experience in processing Accounts Payable within the private sector.
EA5. Recent* experience using Microsoft Excel functions.
EA6. Recent* experience in providing client services by phone (ex.: call centers, survey, etc.).
*Recent: minimum experience of 6 months of continuous employment within the same organization within the last 36 months.
OPERATIONAL REQUIREMENTS:
1. Availability, willingness and ability to work overtime in the evening as required and occasionally on weekends, based on business needs.
2. Availability, willingness and ability to travel for activities and for learning and training needs.
3. Availability, willingness and ability to work 7.5h/day between 7 am to 6 pm, based on business needs.
Bilingual - Imperative (BBB/BBB)
Information on language requirements
Competencies:
C1. Verification and accuracy
C2. Client Focus
C3. Applying Principles and Procedures
C4. Oral Communication
C5. Written Communication
Competencies:
CA1. Working Effectively with Others
CA2. Demonstrating Integrity and Respect
CA3. Thinking Things Through
ORGANIZATIONAL NEEDS:
Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as being a member of one or more of the following EE groups: Aboriginal peoples, persons with disabilities, women and visible minorities.
CONDITIONS OF EMPLOYMENT:
Reliability status
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605.
Candidates will be contacted by email and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.
Candidates are entitled to participate in the appointment process in the official language of their choice.
A variety of assessment tools may be used in the assessment of candidates, such as: written test, situational exercise, interview, simulation, role play and/or reference checks. Some assessment tools may be administered electronically, others, in-person.
You must provide proof of education credentials at a later time in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/indexe.stm.
Screening of applications and/or selection of candidates may be based on assets qualifications, operational requirements, or the organizational needs, depending on the requirements of the specific position being staffed.
Random selection, top-down selection and/or other volume management techniques may be used at any time during the process to identify which applicants will be further assessed.
Note that candidates (including employees of the Federal Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed for evaluations. Consequently, candidates will be responsible for their travel costs.
Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.