Senior Program Officer (Specialist), Product and Service **CHANGE TO CLOSING DATE

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You will be required to demonstrate the Essential Qualifications (i.e. Education and Experience) and Asset Qualifications (if applicable) for the initial screening in your cover letter. It is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. You must use each qualification factor as a heading and clearly demonstrate when, where, and how the qualification was met through substantiation by concrete examples under each heading. The screening board cannot make any assumptions about your experience. Information on your education and experience provided in your cover letter should be supported by your résumé.

Failure to provide information in the required format may result in your application being rejected from further consideration in the process.

Work environment

Please be advised this process will be used to staff positions in the new department of Indigenous Services Canada. The creation of Indigenous Services Canada is an important development in our renewed relationship with Indigenous peoples. These structural changes will allow our government to work more effectively with Indigenous partners to provide services that improve people’s day-to-day quality of life. The candidates are encouraged to visit the website https://www.canada.ca/en/indigenous-services-canada.html for more information on various programs and services.

Intent of the process

The immediate intent of this poster is to fill one (1) position.

A pool of qualified or partially assessed candidates may be established and may be used to staff similar positions at this group and level with various language requirements (English Essential or Bilingual Imperative), various security requirements, various conditions of employment as well as various tenures (acting, assignment/secondment, deployment, term and/or indeterminate) within Crown-Indigenous Relations and Northern Affairs Canada and Indigenous Services Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 4,000 words (maximum)

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Graduation with a post-secondary degree or diploma from a recognized university or community college in:
• Business Analysis
OR
• Business Administration with a concentration in Information Technology
OR
• Information Technology with a concentration in Business Analysis

Degree equivalency

EXPERIENCE:
Significant** experience in the role of a Business Analyst

** Significant experience means experience obtained by the candidate is representative of the depth and breadth of experience that would normally have been gained performing the duties of a Business Analyst for a period of approximately two (2) years.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
Knowledge of the Software Development Life Cycle
Knowledge of information management practices
Knowledge of Content Management System(s)

ABILITIES/COMPETENCIES:
Ability to analyse and document in-place business processes
Ability to prepare and deliver presentations
Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to Negotiate
Ability to lead discussions regarding business process requirements
Ability to read and navigate Entity Relationship Diagrams
Ability to work with First Nations, Inuit, and Métis

PERSONAL SUITABILITY:
Integrity
Respect for diversity
Client Service Orientation
Teamwork
Initiative
Judgement
Effective Interpersonal Relations

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
Advanced user skills in Microsoft Excel

ORGANIZATIONAL NEEDS

Indigenous and Northern Affairs Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment goals for Aboriginal peoples, preference may be given to candidates who, at the time of application indicate that they are an Aboriginal person (self-declaration).

In alignment with the APEP in support of strategically increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of FNIHB’s target population, selection may be limited to candidates self-identifying as belonging to Aboriginal peoples. Aboriginal candidates must use the Affirmation of Aboriginal Affiliation Form (AAAF).

Conditions of employment

Various security (Reliability, Secret)

Willing and able to travel; this could include travel to remote locations and by small boats or small aircraft.
Willing and able to work overtime.
Valid driver’s license required or personal mobility to a degree normally associated with the possession of a valid driver’s license.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

Candidates are entitled to participate in the selection process in the official language of their choice.

Successful candidate(s) must meet and maintain the conditions of employment throughout their employment.

Candidates will be required to provide original proof of education as part of this selection process. Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.
Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Time sensitive correspondence may be transmitted via e-mail and it will be the candidate's responsibility to ensure they check their email regularly. Failure to respond to communications may result in elimination from this process.

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line:

-Applicants can create a profile and a résumé that can be used when applying for other processes without having to recreate a new application each time.
-Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.
-Applicants can verify the status of their applications, at any time.
-Applicants can be notified electronically of tests or interviews and results.
-For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments.

If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.