Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You will be required to demonstrate how you meet the education and experience criteria (essential and asset) for the initial screening, in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather, you must clearly demonstrate HOW, WHEN and WHERE the qualification was met through substantiation by examples. Information on your described education and experience provided in the screening questions should be supported by your résumé. Failure to provide the above information in the format required may result in your application being rejected from the process.

Intent of the process

This process will initially be used to staff 1 CR-04 position on a full-time indeterminate basis within the St. Paul Detachment and 1 CR-05 position on a term basis within the Cold Lake Detachment. Qualified pools of candidates will be established and may be used to staff similar positions on a term and/or permanent basis.

The pool could be used to offer acting appointments, assignments, secondments or deployments.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

• Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience.*
*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

• Experience in the provision of clerical support services, including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail.

• Experience using word processing and spreadsheet software.

• Experience providing service to internal or external clients / general public, via telephone or in person.

• Ability to communicate effectively in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

• Experience in data entry.
• Experience providing financial support services (services may include, but are not limited to, verifying, correcting and reconciling financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.).
• Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Reporting and Occurrence System (PROS), JOIN, Automated Criminal Intelligence Information System (ACIIS), National Criminal Data Bank (NCDB), Evidence and Reports III (E&R III).
• Experience transcribing from digital media.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

• Ability to communicate effectively orally.
• Ability to work in a stressful environment.
• Ability to deal effectively with police situations.

• Attention to Detail
• Being organized
• Showing initiative and being action-oriented
• Demonstrating integrity and respect
• Working effectively with others
• Dependability
• Thinking Things Through

The following may be applied / assessed at a later date (may be needed for the job)

• Willingness and ability to work in a busy police environment, including exposure to unsettling and /or graphic material.
• Willingness and ability to work overtime, as required.
• Willingness and ability to maintain a valid driver's license.
• Willingness and ability to travel for work and/or training purposes, using various modes of transportation.

Conditions of employment

• RCMP security clearance.
• For CR-04 only: Willing and able to work shift work

Successful applicants will be required to obtain and maintain a RCMP Security Clearance throughout their employment. Positions filled will have security clearance requirements at the following levels: RCMP Reliability Status, Secret or Top Secret. This requires a Security/Reliability Interview, and a field investigation in matters of Criminal Activities, credit/finances, education, employment, reference, etc.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.