VAC OPEN HOUSE: JOB OPPORTUNITIES - Financial Services Agent - CR-05

Update: Closing date extended to November 26th, 2018.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

OPEN HOUSE DETAILS:
To learn more about Veterans Affairs Canada's hiring process and this job opportunity, we invite you to our OPEN HOUSE event on Wednesday, November 14, 2018 @ Heritage North, Theatre Room, 400 Government Road West, Kirkland Lake, ON from 2:00pm to 7:00pm (EST).

PLEASE NOTE: You must still submit your application online to be considered for this job opportunity. You do not need to attend the Open House to be eligible to apply.

Navigating the Application Process
https://www.youtube.com/watch?v=0GW7P3g9hhI

Link to information regarding Kirkland Lake, Ontario: http://www.discoverkl.ca/

Please note when submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications and, if applicable, other (non-essential) qualifications.

It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Candidates may not be solicited for incomplete or possible missing information.

Resumes will be used as a secondary source to validate the experience and education described in the screening questions.

Intent of the process

The intent of this process is to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures, various language requirements, and/or various security clearance levels.

The intent is to staff positions in KIRKLAND LAKE, Ontario.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
ED 1: High school diploma or an acceptable combination of education, training and/or experience.

Notes:
1. The employer-approved alternatives to two years of secondary school are:
o A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
o An acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
EX 1 · Experience providing services to internal or external clients.
EX 2 · Experience using computers and software

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative: BBC/BBC, CBC/CBC

Information on language requirements

Competencies:
C 1 · Written and oral Communication Skills.
C 2 · Judgement.
C 3 · Dependability.
C 4 · Adaptability.

The following may be applied / assessed at a later date (may be needed for the job)

Education:
AED 1 · Successful completion of 2 years post-secondary program and/or graduation with a degree from a recognized university, with specialization in accounting, finance, business administration, commerce or economics.

Degree equivalency

Experience:
AEX 1· Experience using spreadsheets and word processing software in a Windows environment.
AEX 2· *Recent experience working with VAC programs, services, and benefits.
AEX 3· Experience with processing payments.
AEX 4· Experience working in a financial environment which may include budgetary operating practices, travel authorities/claims, and/or procurement, and financial software.

*Recent is defined as experience obtained within the last three (3) years.

Operational Requirements:
OR 1: May be required to work overtime

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

It is your responsibility to ensure that your email and contact information are maintained with the hiring board. All communication for this process will be sent by email and it is your responsibility to verify your messages regularly.

Education and/or Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and/or experience asset qualifications. Failure to do so may result in the rejection of your application.

One or more asset qualifications may be used during the screening to manage the volume of applications.

Candidates will be asked to provide proof of their education credentials, and proof of citizenship at a later date.

An interview and/or written exam may be administered.

Reference checks will be sought. The Assessment Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

Indeterminate employees at the same group and level or equivalent may be considered for assignment, deployment or secondment opportunities before other candidates.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official
in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

INSTRUCTIONS
When recording your examples, be sure you:
• Provide concrete, specific examples of actions that speak directly to the experience sought.
• Choose examples with sufficient complexity, impact and degree of difficulty that will allow you to illustrate to what extent and depth you have shown the behaviours expected for each qualification.
• Focus on what you did. In referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.
• Please describe the achievements in the past tense. This will help to ensure that you are providing concrete examples, rather than making general statements (e.g.instead of saying “I work well within a team….” you can say “I worked well with a team when….”).
• Use action verbs when describing your experience i.e. lead, managed, organized, planned, prepared, informed, determined, etc
• Provide all examples in sentence format.
• Each example must include when the example took place, background of each situation, what you did, how you did it, what your role was in the situation, and what was the outcome.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.