Manager, Program Delivery

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

In the First Nations and Inuit Health Branch (FNIHB) of Indigenous Services Canada, we strive to provide access to quality health services, improve health outcomes, and support greater control of the health system by First Nations and Inuit.

As a Program Manager with First Nations and Inuit Health Branch in Alberta Region, you will be exposed to a fast-paced environment with a diverse array of challenges, learning opportunities, experiences, projects, cultures and personalities. Opportunities to expand your career are definitely available. We are searching for collaborative and strategic individuals who enjoy working in a dynamic and energetic environment, with a strong focus on quality client service. We are currently looking to staff positions that will be primarily involved in the planning, development, delivery and management of administrative and federal government policies, programs, services or other activities directed to the public. By joining our team, you will have opportunity to provide direct support to health services and community based programming. You will build and support strong working relationships with First Nations and Inuit communities, families, and individuals, with a focus on improving health outcomes and reducing health risks. Our office is located in Canada Place at 9700 Jasper Avenue in Edmonton, Alberta. Our workplace is in close proximity to Churchill Square, the river valley and many restaurants. It has several bus and LRT stops close by, as well as parking lots in the vicinity which makes it easy to get to and from work.

Positions to be filled: 3

Information you must provide

Your résumé.

A response to a text question addressing the following:

• Please provide a response to the following two (2) questions. Please note, your response will be used to assess Communication – written and Knowledge of Indigenous Health Issues and Dependability.
  
  • Your answer must be no more than 500 words in length.
  • Please use complete sentences and paragraphs; do not use point form or bullets.
  • Ensure that your work is on topic and provides appropriate information on the subject and that the information presented is relevant and clear.
  • What you submit must be your own response. Plagiarism is not acceptable.
  
  1.
  The Calls to Action from the Truth and Reconciliation Commission (TRC) and United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) identified many issues impacting Indigenous Peoples’ health. These documents are not provided, but can be found on the internet. In 500 words or less, tell us how these documents would guide your work with First Nations peoples in Alberta.
• 2.
  There are times when even the most dedicated and efficient employee will unexpectedly encounter personal issues that will pull us away from our work responsibilities. In 500 words or less, tell us about a time when your dependability was challenged. What was the situation or issue? What was the work that you were unable to accomplish? What was your approach to the situation? What was the end result? What did you learn from the situation?

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Bachelor’s degree OR an acceptable combination of education, training and/or experience related to the position.

Degree equivalency

Experience:
Experience in chairing/leading committees or conferences or meetings or other initiatives.
Experience managing or advising on or monitoring financial resources.
Experience building and maintaining partnerships with internal and external stakeholders.
Experience providing advice or recommendations to managers and/or stakeholders. (Examples of stakeholders include health co-management subcommittees, non-governmental organisations (NGOs) or band chief and council)

Note – experience can be gained through full or part time employment, volunteer or charity work, social work, or similar areas.

Knowledge:
Knowledge of Indigenous health issues.

Competencies:
• Communication - Oral
• Communication – Written
• Dependability
• Adaptability
• Analytical Thinking
• Client Service Orientation
• Dealing With Difficult Situations
• Judgement
• Team Leadership
• Teamwork and Cooperation
• Aboriginal Cultural Competency

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATION
Education:
• Bachelor’s degree in a field relevant to the position, such as Social Sciences, Health Administration.
• Master’s Degree in a field related to the position (Public Health, Leadership, Social Sciences, etc).

Degree equivalency

ASSET QUALIFICATIONS
Experience:
• Experience working with Indigenous people or organisations.
• Experience working with community-based organisations involved in the delivery of health and/or social programs.
• Experience in managing health programs and/or services.
• Experience creating or working with or managing Contribution Agreements or Funding Arrangements or Grants.
• Experience providing strategic advice and recommendations to management.
• Experience working with health or social or education programs or services available to Indigenous peoples.

ASSET QUALIFICATION
Competencies:
• Ability to speak an Indigenous language.

ORGANIZATIONAL NEEDS:
In alignment with the First Nations Inuit Health Branch Aboriginal Persons Employment Program and in support of increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of FNIHB’s target population, selection may be limited to candidates self-identifying as belonging to Aboriginal peoples. Aboriginal candidates will be required to complete the Affirmation of Aboriginal Affiliation Form (AAAF) prior to hiring.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian Society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

OPERATIONAL REQUIREMENTS:
• Willingness and ability to work overtime or extended hours.
• Willingness and ability to travel extensively to Indigenous communities on a regular basis, including flying in small aircraft to remote locations and/or lengthy vehicle travel. Some occasional national travel may also be required.
Note: On occasion, travel may require being away from home for more than a few days a week.
• Valid Class 5 driver’s licence.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Qualifications and competencies may be assessed through your application, cover letter, résumé, assessment and reference checks. You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

The duration of any term or acting opportunities will be dependent upon organizational requirements.

A written exam may be administered.

An interview may be administered.

All communication relating to this process, including email correspondence may be used in the assessment of qualifications.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

If applicable, please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Our means of communication with applicants is via e-mail. Please ensure to include a functional email address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free election processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.