Client Accommodation Services Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Stream 1: AS-04
Stream 2: AS-05

In addition to a resume, you must answer all screening questions demonstrating how you meet the education and experience requirements as well as the asset qualifications. Please describe in detail using concrete examples, how you meet the experience and education required. It is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN ELIMINATION FROM THE PROCESS.

Work environment

Did you know that Public Services and Procurement Canada was selected as one of Canada's Best Diversity Employers for 2017? We invite you to join an organization that is committed to ensuring an inclusive workplace and respect for all!

Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

As an organization, PSPC strives to give all its employees opportunities to achieve organizational, professional and personal goals in a respectful and inclusive workplace, mobilized and supported by leadership at all levels. For more information on PSPC's People Management Philosophy and Our Commitments please see the following link: http://www.tpsgc-pwgsc.gc.ca/apropos-about/pe-pc-eng.html

Intent of the process

A qualified pool of candidates may be established from this process to staff identical or similar positions within the Department of Public Services and Procurement Canada in Edmonton, Winnipeg or Regina with various tenures (Indeterminate, Acting, Term, Deployment, Assignment, Secondment).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
ALL STREAMS
A secondary school diploma or acceptable experience and/or training in a field relevant to position.

Degree equivalency

Experience:
STREAM 1
EX1. *Recent experience in one or more of the following fields: real property planning (i.e. relocation, renovation, construction, space optimization), workplace strategy development, leasing or lease management, portfolio management and planning, project management in real estate, real estate services;
EX2. Experience working on multi-disciplinary teams, working group or committee;
EX3. Experience providing advice and making recommendations to clients or management in areas relevant to the position.
*Recent is defined as within the last five years

STREAM 2
EX4. *Recent and **significant experience in one or more of the following fields: real property planning (i.e. relocation, renovation, construction, space optimization), workplace strategy development, leasing or lease management, portfolio management and planning, project management in real estate, real estate services;
EX5. Experience leading multi-disciplinary teams, working group or committee;
EX6. Experience providing advice and making recommendations to clients or management in areas relevant to the position;
EX7. **Significant experience preparing business cases or investment analysis reports.
*Recent is defined as within the last five years
**Significant is defined as one consecutive year

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education:
ALL STREAMS
A/ED1. Graduation with a degree from a recognized post-secondary institution
A/ED2. Professional certification for a recognized professional designation in the area of Project Management or Real Property

Degree equivalency

Experience:
ALL STREAMS
AE1. Experience forecasting and reporting on a budget
AE2. Experience delivering office accommodations to government departments

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge:
ALL STREAMS
K1. Knowledge of project management theories

STREAM 2
K2. Knowledge of theories and principles of financial planning and investment analysis

Competencies:
ALL STREAMS
C1. Demonstrating Integrity & Respect
C2. Thinking things through
C3. Working Effectively with others
C4. Showing initiative and being action-oriented
C5. Client Service – level 1

Abilities:
ALL STREAMS
A1. Ability to communicate effectively and professionally verbally
A2. Ability to communicate effectively and professionally in writing

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements:
Public Services and Procurement Canada is committed to establishing and maintaining a representative workforce. This organizational need may be identified as part of the appointment decision. In such cases, qualified candidates who self-declare as members of a visible minority group, Aboriginal peoples, persons with disabilities or women (in non-traditional occupations) would be considered.

Conditions of employment

Reliability Status security clearance

Ability to travel, including overnight
Valid driver’s license
Ability to work overtime

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

All job applications must be submitted through jobs-emplois.gc.ca. Do not fax, email or mail hard copy documents as these will not be accepted. To submit an application online, please click on the button "apply now".

All job applications must be submitted through the Public Service Resourcing System.

Reference checks will be sought.

An interview will be administered.

A written examination will be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of screening.

Top down or random selection may be applied

Depth, breath and complexity of experience may be applied

From this process, your application may be considered for either the AS04 or AS05 based on assessment results

If found qualified at the AS05 level you will be placed in the AS04 pool.

For current Public Servants, actings, secondments or deployment may be considered

A pool may be created.

There is a 180 day waiting period before you can reapply if eliminated from the inventory. Your application will not be reconsidered until the waiting period has elapsed. Competencies may not be reassessed.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.