Administrative Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Apply today for an opportunity to join Transport Canada.

We are looking for dynamic candidates that will help shape and build the future of Transport Canada. The persons selected will have the opportunity to increase their experience and expertise. We look forward to hearing from you!

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. The content of your response must be supported by your resume as your responses to these questions will be used as a primary source of information and your resume will only be used to validate this information. Should you indicate in your response "please refer to resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

The ASSET qualification(s) may be used for screening of applications and/or may be invoked at any time of the selection process. If you meet these asset qualifications(s), PLEASE CLEARLY DEMONSTRATE IN WRITING HOW YOU MEET THEM. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Work environment

TRANSPORT CANADA: A SMART CAREER MOVE!

Transport Canada employs over 5,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific regions, and at our Ottawa Headquarters. We develop policies and enforce Acts and regulations that support transportation efficiency, safety, security, durability, and align with global standards. Our vision is of a safe, secure, durable, innovative and integrated transportation system that supports trade and economic growth, a cleaner environment and the wellbeing of Canada’s middle class. Our transportation agenda thrives to adopt new ways of thinking about how we deliver services and oversee the transportation system.

We are an employer that fosters employee well-being, provides an open and respectful workplace, competitive benefits and flexible work schedules that promote work-life balance.

Intent of the process

A fully qualified pool of candidates resulting from this staffing process will be established and may be used to fill similar positions with various tenures (Specified Period, Assignment, Indeterminate, Acting, Secondment) depending on the position being staffed. Once established, the qualified pool will be valid for one (1) year with the possibility of being extended.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education

Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience

*Recent experience in providing clerical support services.
*Recent experience in providing client service delivery in person or by telephone or electronically.
*Recent experience in maintaining electronic and manual documentation tracking and filing systems.
*Recent experience using Microsoft Office Suite such as: Outlook, Word, Excel and Powerpoint.

*Recent experience refers to the experience that is normally associated with the full time performance of these activities within approximately the past 2 years.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge

Knowledge of general administrative practices and procedures

Competencies

Demonstrating integrity and respect
Working effectively with others
Showing initiative and being action-oriented
Dependability

Abilities

Ability to communicate orally.
Ability to communicate in writing.
Ability to plan and prioritize.

The following may be applied / assessed at a later date (may be needed for the job)

Experience

Experience in providing administrative support services in Finance or Accounting.
Experience in providing administrative support services in Human Resources.
Experience in providing administrative support services in Information Management.
Experience in managing logistics for meetings/teleconferences, videoconferences and other events.
Experience in preparing agendas, taking minutes and drafting decision records.
Experience providing advice and guidance.
Experience in providing reception support services.
Experience providing executive support services to a senior executive.
Experience providing administrative support to managers.
Experience in the use of a financial/accounting system such as ORACLE.
Experience in making travel arrangements.

Knowledge

Knowledge of Finance or Accounting.
Knowledge of Human Resources practices and procedures.
Knowledge of Information Management.

ORGANIZATIONAL NEEDS

In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one of the following employment equity groups: aboriginal peoples, persons with a disability, visible minorities and women.

Conditions of employment

Security

Various security clearances, depending on the position being staffed: Reliability, Secret
Requirements that a person must meet or comply with for as long as they occupy the position.

Willing and able to travel
Willing and able to work overtime

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

PLEASE ENSURE YOU READ ALL POSTER NOTES THOROUGHLY AS THEY CONTAIN IMPORTANT INFORMATION THAT WILL BE REQUIRED IN THE APPLICATION PROCESS. FAILURE TO READ THE NOTES AND FOLLOW THE INSTRUCTIONS COULD RESULT IN YOUR APPLICATION MISSING CRITICAL INFORMATION PROVIDING FOR INSUFFIENT INFORMATION FOR THE ASSESSMENT BOARD TO COMPLETE YOUR ASSESSMENT RESULTING IN YOUR ELIMINATION FROM THE PROCESS.

Candidates must clearly demonstrate how they meet the essential education, occupational certification and experience qualifications listed in the Statement of Merit Criteria, as well as the assets (if applicable), by providing concrete and detailed examples in their resumes and responses to the on-line questionnaire. Failure to provide sufficient information may result in your candidacy being screened out.

Interested persons must meet each essential qualification to be appointed to the position; however, a person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. Meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. Please note that assets may be used at the screening stage.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language(s) of their choice. Applicants are asked to indicate their preferred official language(s) in their application.

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, PSC tests and reference checks. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

As part of this selection process you must provide proof of your education credentials. You will be advised to provide the documents later in the process. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. This will enable you to provide proof of Canadian equivalency when applying for a job in the public service. The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations The CICIC can be contacted at www.cicic.ca.

Applicants who meet the essential experience criteria may be ranked according to the depth and breadth of experience they possess.

Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

A cut-off score may also be used at any stage of assessment.

Random selection may be used.

A top-down screening approach may be undertaken. Only the top ranking candidates may be invited to the assessment phase of the process.

Please note that for candidates applying from outside the public service, the Department will not reimburse travel expenses linked to the assessment process; however, every reasonable effort will be made to minimize travel costs for candidates who will undergo assessment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.