Corporate Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) in the SCREENING QUESTIONNAIRE, which is provided during the application process. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of past or current responsibilities, rather the candidate must provide concrete and detailed examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. The screening board cannot make any assumptions about your experience and will not contact candidates for additional or potentially missing information.

IMPORTANT MESSAGES REGARDING THE SCREENING QUESTIONS:

1. The purpose of these screening questions is to help you submit an application that is clear, complete and persuasive and demonstrates that you have all of the required essential education and experience qualifications and some or all of the asset education and experience qualifications.

2. Each question is divided into two parts. The first part consists of a simple question requiring a YES or NO answer. If your answer is "yes", the second part will ask to fully demonstrate how you obtained this qualification by responding to some sub-questions.

3. Responses will not be considered satisfactory if you simply state that you have the required qualifications or provide a list of current or past responsibilities or paraphrase the qualifications.

Intent of the process

A pool of qualified candidates may be established and may be used to staff similar CR-04 positions with various linguistic profiles and/or requirements as well as tenures (temporary or permanent appointment) and/or the security clearance reliability or secret), which may vary according to the position being staffed. If a pool is created, it will be valid for a period of one year. Any extensions made to this pool beyond the one year period will be subject to the proper approvals.

This process will only be used to staff positions in Thunder Bay, Ontario and Toronto, Ontario.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

• A secondary school diploma or employer-approved alternatives (see Note 1).

Note:
1. The employer-approved alternatives are:
o A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
o An acceptable combination of education, training and/or experience.

Candidates who meet either of the following criteria must be accepted as meeting the two years of secondary school requirement:
a. Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
b. Candidates who have been appointed or deployed for an indeterminate period to a position in the CR classification.
The opportunity to be assessed by at least one of the two employer-approved alternatives must be offered to candidates who have not previously met the two years of secondary school requirement.

Degree equivalency

EXPERIENCE:

• Experience in providing general administrative services (which may include managing files, data entry, performing reception, mail duties, accounts receivable/payable and purchasing).

• Experience in implementing procedures and processes.

• Experience in providing information to clients or management

• Experience using word processing and spreadsheet software and performing data entry functions in an office environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual - (BBC/BBC), English Essential

Information on language requirements

ABILITIES:

• Ability to prioritize.
• Ability to provide information.
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing (including proficiency in grammar, spelling and punctuation).
• Ability to multitask.

PERSONAL SUITABILITY:

• Effective interpersonal skills.
• Reliability.
• Detail oriented.
• Flexibility.
• Judgement
• Client service oriented

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EXPERIENCE:

• Experience managing a budget.

KNOWLEDGE:

• Knowledge of guidelines concerning the security of classified materials.
• Knowledge of administrative policies and practices as they relate to general office administration.

PERSONAL SUITABILITY:

• Initiative

CURRENT AND/OR FUTURE ORGANIZATIONAL NEEDS:

Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENTS:

• Willing and able to work overtime on short notice
• Willingness and ability to travel, as required
• Willingness and ability to lift up to 25 kg, as required
• Willingness and ability to possess and maintain a valid driver's licence or mobility, usually associated with having a driver's licence, as required

Conditions of employment

Various security clearances: Reliability clearance, Secret clearance.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

A variety of assessment tools may be used in the assessment of candidates, such as: *written test, practical test, situational exercise, *oral interview, simulation, presentation, role play, work samples, performance appraisals, *reference checks, and/or *assessment board member personal/direct knowledge of candidates' qualifications. Some assessment tools may be administered electronically, others, in-person. (*indicates those tools that will most likely be used in this process.)

All of the essential qualifications that are listed in this advertisement are mandatory. A pass mark will be established for each. Applicants may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Candidates are expected to make a reasonable effort to make themselves available for assessments as scheduled. Rescheduling will only permitted for accommodation measures or for other exceptional/extenuating circumstances, to be determined on a case-by-case basis.

Candidates invited to the assessment stage will be required to provide ORIGINAL proof of their education credentials, i.e., their degree or official transcript. Failure to do so may result in you not being considered further in the selection process.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Candidates whose applications are retained for further consideration may be required to travel to attend an interview or for the administration of a test. If you are asked to travel in relation to this appointment process, you should direct any questions you have about travel entitlements to the hiring organization, when contacted, and they will provide you with the necessary information.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

The client organization will accept applications ON-LINE ONLY.

All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line:

Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
Applicants can verify the status of their applications, at any time.
Applicants can be notified electronically of tests or interviews and results.
For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews).

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. It is your responsibility to inform us at all times of any changes regarding your contact information.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.