Registry Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Only applications submitted via this portal will be accepted. Applicants are not required to submit a cover letter. Instead, they are required to answer screening questions and provide the requested information through the Public Service Resourcing System (PSRS) online portal. As such, applicants must clearly demonstrate with specific and concrete examples, in their answers, how they meet the education and experience factors listed in the essential qualifications. Candidates will not be solicited for incomplete or missing information, and as such, will be eliminated from the selection process.

While the Courts Administration Service pays their employees through Phoenix, we have in-house Compensation services which includes direct access to a Compensation Advisor in Ottawa for timely resolution of any pay issues that arise.

1. Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

2. You will be required to show how you demonstrate the essential qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume and in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather youmust clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

3. If you do not fully complete the screening questions as instructed, you may be screened out.

4. A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

5. Asset qualifications may be applied in this selection process.

6. Please identify clearly your substantive group and level and your employment status on your resume and/or application form (if applicable).

7. Please ensure that your Personal Record Identifier (PRI) is included in your application (if applicable).

8. Please provide the contact information (including a valid email address) for two recent (within the past 2 years) references. One of them should be a current manager/supervisor.

Duties

Duties include the following activities:
• Litigation processing and Court Services for judiciary and litigants.
• Information and liaison services for judiciary, staff, lawyers, litigants and the general public.
• Procedural advice and assistance to the general public and internal and external clients litigants, lawyers, Federal Boards, Tribunal, interveners, witnesses) staff, media on the filing of legal and originating documents submitted to the Courts and prepared by the Courts.
• Compliance services, guidance, support and advice on procedural requirements to general public, clients lawyers, litigants and other registry staff.
• Coordinates activities within the court environment prior to the arrival of the judge or prothonotary; records minutes of hearings; and serves as Court Registrar/Court Technician at sittings of the Courts.

Work environment

The Courts Administration Service (CAS) provides services to the Federal Court of Appeal, the Federal Court, the Court Martial Appeal Court of Canada and the Tax Court of Canada.

The CAS’s mission is to provide timely and accurate registry, judicial and corporate services to the four superior courts and to their clients in the most innovative and effective manner, while promoting a healthy workplace and encouraging employees’ ongoing contribution to service delivery excellence.

Join our team in a work environment that fosters creativity and new ideas to improve our business practices and the quality of our services.

*Supporting the delivery of justice for all Canadians*

Intent of the process

A pool of pre-qualified or fully qualified candidates may be created to staff similar or identical positions with various tenure, various bilingual linguistic profiles and security requirements within the Courts Administration Service.

Positions to be filled: 5

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two (2) years of post-secondary education* OR an acceptable combination of education, training and experience related to the position**.

Definitions:
*Post-secondary education means years of education following high school graduation (grade 12 or secondary V).
**Acceptable combination of education, training and experience related to the position is defined as a high school graduation (grade 12 or secondary V) and three (3) years of work experience in a legal, judicial or quasi-judicial environment***.
***Judicial or quasi-judicial environment means a Federal Board, Commission, Tribunal or Court (Federal, Provincial or Municipal).

Degree equivalency

Experience providing front line service to internal and/or external clients.

Experience making recommendations and providing procedural advice to internal and/or external clients.

Recent* and significant** experience applying acts and/or regulations.

Definitions:
*Recent is defined as within the last six (6) months.
** Significant refers to the breadth and depth of experience and is defined as a combination of time spent doing the activity, as well as type (range, scope, and complexity) of work handled related to the experience criteria.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Graduation with a degree from a recognized university and/or graduation with a diploma or certificate from a recognized college with acceptable specialization relevant to the position (Law, Public or Business Administration or another specialty relevant to the position).

Degree equivalency

Experience working as a Registry Officer or similar position in a Federal Board, Commission or Tribunal.

Experience working at Courts Administration Service.

Experience working in a judicial or quasi-judicial environment*** in a role directly supporting the work of the Court and/or Tribunal, board and/or legal environment.

Definition:
***Judicial or quasi-judicial environment means a Federal Board, Commission, Tribunal or Court (Federal, Provincial or Municipal).

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)
Various bilingual imperative positions: BBB/BBB, CBC/CBC.

Information on language requirements

Ability to manage deadlines and changing priorities.
Ability to analyze and evaluate.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to conduct research.

Effective interpersonal skills
Client service oriented
Judgment
Dependability
Initiative
Adaptability

The following may be applied / assessed at a later date (may be needed for the job)

Willing and able to work regularly from 8:30 a.m. to 4:30 p.m.
Willing and able to work overtime, often on short notice.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

- A written exam may be administered.
- An interview may be administered.
- Reference checks may be administered.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to
accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.