Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Intent of the process

This is an anticipatory staffing process designed to create a pool of qualified candidates. The pool of qualified candidates may be used to staff similar positions with various tenures (permanent or temporary) and various security requirements within Royal Canadian Mounted Police.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience.*

*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

• Experience in the provision of clerical support services, including: data entry, preparing correspondence, and filing.
• Experience using word processing and spreadsheet software.
• Experience providing service to internal or external clients / general public, via telephone or in person.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Successful completion of secondary school education.

Degree equivalency

• Experience maintaining and updating a Human Resources Management Information System (e.g. HRMIS, PeopleSoft).
• Experience preparing documents such as letters, memoranda, briefing notes or reports.
• Experience providing financial support services (services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.).
• Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Information Retrieval Systems (PIRS), Police Reporting and Occurrence System (PROS), Automated Criminal Intelligence Information System (ACIIS), National Criminal Data Bank (NCDB), Evidence and Reports III (E&R III).
• Experience providing records management services in a records management role (services may include, but are not limited to, indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data).
• Experience transcribing from audio cassettes or digital media.

The following will be applied / assessed at a later date (essential for the job)

English essential
The functions and duties of the position will only require the use of English.

Information on language requirements

• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.
• Ability to prioritize work to meet deadlines.
• Ability to transmit information.
• Ability to work in a stressful environment.

• Detail oriented
• Being organized
• Action-oriented
• Effective interpersonal skills
• Dependability
• Judgement
• Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

• Ability to deal effectively with police situations.
• Ability to work with minimal supervision.

• Willingness and ability to work in a busy police environment, including exposure to unsettling and /or graphic material.
• Willingness and ability to work overtime, as required.
• Willingness and ability to maintain a valid driver's license, or have personal mobility to the degree normally associated with a driver's license.
• Willingness and ability to travel for work and/or training purposes, using various modes of transportation.

Conditions of employment

Reliability Status security clearance - Successful applicants will be required to obtain and maintain a RCMP Security Clearance throughout their employment. Positions filled will have security clearance requirements at the following levels: RCMP Reliability Status, Secret or Top Secret. This requires a Security/Reliability Interview, and a field investigation in matters of Criminal Activities, credit/finances, education, employment, reference, etc.

Health Canada approved medical clearance (Isolated Post only).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.