Compensation Service Agent

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

NOTE: APPLICANTS WHO PREVIOUSLY APPLIED ON SELECTION PROCESS NUMBER 2018-EA-PAC-AS_01-235, REFERENCE NUMBER BSF18J-020042-000004 NEED NOT APPLY AGAIN. YOUR APPLICATION WILL BE RETAINED. THE ONLY CHANGE IS THE INCLUSION OF TWO FRENCH SCREENING QUESTIONS THAT WERE INADVERENTLY MISSED.

You will be required to show how you demonstrate the essential qualifications (i.e. Education and Experience) for the initial screening through your resume in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Intent of the process

The intent of this process is to establish a pool of qualified candidates for future vacancies. A pool of candidates may be established to staff similar positions.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or an acceptable combination of training, education and/or experience.

Degree equivalency

EXPERIENCE
1. Experience in using Microsoft Office software such as Outlook, Excel and Word.

2. Experience in providing service to internal or external clients.

3. a) Experience providing administrative support services in Human Resources, Compensation, Staffing, Labour Relations or Staffing Trusted Source.
AND/OR
b) Experience in entering information in a Human Resources system such as CAS or PeopleSoft.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

In support of achieving a diversified workforce and to address under-representation of Employment Equity groups, consideration may be given to qualified candidates self-identifying as belonging to one or more of the following Employment Equity groups: Women, Aboriginal peoples, Persons with a Disability or Visible Minorities.

Please indicate within your application if you are self-identifying and to which EE group(s).

Placement of CBSA Employees affected by Workforce Adjustment.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES & SKILLS
Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to plan, organize and prioritize work

PERSONAL SUITABILITY
Client Service Orientation
Dependability
Initiative
Attention to Detail
Judgment
Information Gathering
Interpersonal Awareness

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Please provide names and contact information for two references. Please note your references may be contacted to validate your experience.

Reference checks may be sought.

An interview may be administered.

A test may be administered.

An assignment, secondment, or acting appointment requires approval of your supervisor.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.