Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

You will be required to demonstrate how you meet the education and experience criteria (essential and asset) for the initial screening, in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather, you must clearly demonstrate HOW, WHEN and WHERE the qualification was met through substantiation by examples. Information on your described education and experience provided in the screening questions should be supported by your résumé. Failure to provide the above information in the format required may result in your application being rejected from the process.

Duties

Provides administrative, financial, and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. Provides front counter and telephone assistance, services and information to the general public.

Work environment

As an employer of choice for over 26,000 men and women, the RCMP promises a career like no other. With over 130 years of tradition and service, the RCMP is Canada’s national police service. Proud of our traditions and confident in meeting future challenges, we commit to preserve the peace, uphold the law and provide quality service in partnership with our communities.

Intent of the process

A pool of qualified candidates may be created

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school*; or a satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or an acceptable combination of education, training and/or experience
*Two years of secondary school is typically completion of grade ten

Degree equivalency

Experience providing administrative support services

Experience using word processing software such as Microsoft Word

Experience using spreadsheet software such as Microsoft Excel

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience providing administrative support within a comparable policing environment

Experience with emergency support services such as providing support for emergency calls, emergency medical response services, or community emergency response teams

Experience using the Canadian Police Information Centre (CPIC)

Experience using the Police Reporting Occurrence System (PROS)

Experience interpreting and processing court documents

Experience speaking Dene

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Planning

Oral communication

Written communication

Working effectively with others

Thinking things through

Showing initiative and being action-oriented

Dependability

Demonstrating integrity and respect

Ability to deal effectively with situations relating to police matters

Ability to provide financial support services

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates self-identifying to the following employment equity group: aboriginal peoples

Willing and able to work in a busy police environment, which could include exposure to unsettling and/or graphic material

Conditions of employment

Security Clearance: RCMP Enhanced Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Applications will be accepted online only. Please apply online at www.canada.ca/government-jobs. If you have a disability that prevents you from applying on-line please contact the hiring manager as identified on this poster.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

Acknowledgment of receipt of applications will not be sent. We thank all applicants for their interest in this position however, only those selected for further consideration will be contacted.

The successful candidate will be required to provide original documentation of proof of Canadian Citizenship prior to appointment. Other candidates may also be asked to provide this documentation at various stages in the selection process. The following documents will be accepted as proof: Provincial or territorial birth certificate; Naturalization certificates (issued prior to Jan. 1, 1947); Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb. 14, 1977); Certificates of Retention; Citizenship certificates.

If you have been recently assessed on the same qualification for another position in the RCMP in Saskatchewan, that previous assessment may be used in this process.

You may be assessed using one or more of the following tools: standardized tests, written exams, interview, simulation exercise, reference check, and other assessment tools.

Persons are entitled to participate in the appointment process in the official language of their choice. We ask that you indicate your preference in your application.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Candidates will be required to show original proof of education. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.