Detachment Services Assistant (Part-Time)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

A CAREER NOWHERE NEAR ORDINARY!

The RCMP offers an exceptional career, letting you make a real difference in your community and your country. No other police force in Canada provides the levels of services and variety offered by the RCMP, as well as opportunities for continued learning and growth.

As an employer of choice for over 26,000 men and women, the RCMP promises a career like no other. With over 130 years of tradition and service, the RCMP is Canada's national police service. Proud of our traditions and confident in meeting future challenges, we commit to preserve the peace, uphold the law and provide quality service in partnership with our communities.

Work environment

The work is being performed in a police detachment environment. This results in occasional exposure to intoxicated, mentally unstable, hostile and potentially violent individuals to victims of crime or relatives of accident victims who may be distraught. The work is performed in an open office environment. It involves tight deadlines, time pressures, frequent interruptions, conflicting priorities and multiple demands from staff, callers and visitors. This position requires shiftwork.

Intent of the process

Intent to fill one indeterminate (permanent) PART-TIME position (18.75 hrs/week). A pool of qualified candidates may be established and may be used to staff similar term and/or permanent positions.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience*
*Proof of education will be required prior to appointment.

Degree equivalency

Experience in the provision of clerical support services, including three of the following: data entry, preparing correspondence, filing, or processing mail.

Experience using word processing AND spreadsheet software.

Experience providing service to internal or external clients / general public, via telephone or in person.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Successful completion of secondary school education.

Degree equivalency

Experience manipulating data in an electronic database.

Experience providing administrative support services in a law enforcement, judicial or quasi-judicial environment.

Experience providing financial support services. (Services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.)

Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Reporting and Occurrence System (PROS)

Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data.

Experience transcribing from digital media.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to prioritize and multitask
Ability to work in a team
Ability to type with a minimum typing speed of 45 words per minute with accuracy of 95% or greater

Demonstrating integrity and respect
Showing initiative and being action-oriented
Thinking things through
Dependability
Adaptability
Thoroughness
Results oriented

The following may be applied / assessed at a later date (may be needed for the job)

Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.

Willingness and ability to work overtime, as required.

Conditions of employment

Reliability Status security clearance

Willingness and ability to work a variable shift schedule and shift work.

Willingness and ability to work alone.

Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

Assessment for this process will take place in Selkirk, Manitoba or Winnipeg, Manitoba. The cost to attend the assessment will be the candidate's responsibility. If you are currently employed with the Federal Public Service, please let us know your current group and level as well as your tenure and the Department you are working for. Housing in this location may be difficult to obtain. It is the candidate’s responsibility to research this location.

External candidates may be eligible for the initial appointment relocation entitlement of up to $5000 if they are not currently a federal public service employee.

Appointment decisions may be based on one or more of the following criteria: -Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;
-Matching of the individual's experience or qualifications to the specific duties of the position being staffed;
-Depth, breadth, type of work-specific experience;
-Level/degree of one or more competencies/qualifications.

Other sources of information (such as performance agreements, work samples, board member knowledge, etc.) may be used to assess the criteria identified on the Statement of Merit Criteria.

All communication relating to this process, including e-mail correspondence and responses to screening questions, may be used in the assessment of qualifications, including the ability to communicate effectively in writing.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. Only those selected for further consideration will be contacted.

A qualified group of candidates may be identified and may be used to staff future vacancies, similar positions, for term, permanent and acting, at full or part time hours within the area of selection.

Acknowledgment of receipt of applications will not be sent.

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

The successful applicant will have to obtain, as a minimum, an RCMP Enhanced Reliability Status. The candidate must not have a Criminal Record. The process also requires a Security/Reliability Interview, a field investigation in matters of credit/finances, education, employment, references, etc.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.