Investigative Support Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Intent of the process

A pool of qualified candidates may be established and may be used to staff future indeterminate and/or temporary vacancies in Edmonton, AB within the RCMP. In the event of a temporary vacancy, the following staffing actions may be used and/or considered: acting appointment, term appointment, assignment or secondment.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience.
*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

Experience in the provision of clerical support services, including: data entry, preparing correspondence, and filing.

Experience using word processing and spreadsheet software.

Experience providing service to internal or external clients / general public, via telephone or in person.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience maintaining and updating a Human Resources Management Information System (e.g. HRMIS, PeopleSoft).

Experience preparing documents such as letters, memoranda, briefing notes or reports.

Experience providing financial support services (services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.)

Experience providing administrative support services in a law enforcement and/or legal environment.

Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Information Retrieval Systems (PIRS), Police Reporting and Occurrence System (PROS), Automated Criminal Intelligence Information System (ACIIS), National Criminal Data Bank (NCDB).

Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data.

Experience transcribing from audio cassettes or digital media.

Experience liaising with court representatives or officials, or preparing court disclosure packages.

The following will be applied / assessed at a later date (essential for the job)

English essential
The functions and duties of the position will only require the use of English.

Information on language requirements

Detail oriented
Being organized
Action-oriented
Working effectively with others
Demonstrating integrity and respect
Showing initiative and being action-oriented
Thinking things through

Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to prioritize work to meet deadlines.
Ability to transmit information.
Ability to work with minimal supervision.

The following may be applied / assessed at a later date (may be needed for the job)

Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.

Willingness and ability to work overtime, as required.

Willingness and ability to obtain and maintain a valid driver’s license.

Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations).

Conditions of employment

Reliability Status security clearance - Successful applicants will be required to obtain and maintain a RCMP Security Clearance throughout their employment. Positions filled will have security clearance requirements at the following levels: RCMP Reliability Status, Secret or Top Secret. This requires a Security/Reliability Interview, and a field investigation in matters of Criminal Activities, credit/finances, education, employment, reference, etc.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Indeterminate employees at the same group and level or equivalent may be considered for deployment. Please identify clearly your substantive group and level and your employment status on your resume and/or application form. If no deployment is made, applicants will be considered in the advertised appointment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.