Detachment Support Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities

A Health Canada approved medical clearance (Isolated Post only) may be required.

Please ensure that your information is updated and remains current in your PSRS applicant account.

Your responses to the screening questions will be used as the primary source to determine if you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

It is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN ELIMINATION FROM THE PROCESS.

Intent of the process

The intent of this process is to staff indeterminate positions in the following locations:
Inuvik, NWT 1
Fort Simpson, NWT 1
Behchoko, NWT 1

A pool of qualified candidates inclusive of Public Service (PS) employees and Civilian Members (CM) may be established and may be used to staff future indeterminate and/or temporary vacancies in before mentioned locations within the RCMP. In the event of a temporary vacancy, the following staffing actions may be used and/or considered: acting appointment, term appointment, and/or assignment.

A Health Canada approved medical clearance (Isolated Post only) may be required.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience*.

*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

Experience in the provision of clerical support services.

Experience using word processing and spreadsheet software in a business setting.

Experience providing service to internal or external clients / general public, via telephone or in person.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Successful completion of secondary school education.

Completion of accounting and/or bookkeeping courses, or certification in accounting or bookkeeping.

Experience providing records management services in a records management role (services may include, but are not limited to, indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data).

Degree equivalency

Experience preparing documents such as letters, memoranda, briefing notes or reports.

Experience providing financial support services (services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.)

Experience preparing documents such as letters, memoranda, briefing notes or reports.

Experience providing financial support services (services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.).

Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Information Retrieval Systems (PIRS), Police Reporting and Occurrence System (PROS), Automated Criminal Intelligence Information System (ACIIS), National Criminal Data Bank (NCDB).

Experience transcribing from audio cassettes or digital media.

Ability to work with minimal supervision.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Ability to communicate effectively in writing.

Ability to communicate effectively orally.

Ability to prioritize work to meet deadlines.

Detail-oriented
Being organised
Action-oriented

Effective interpersonal skills
Dependability
Judgement
Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

. Willingness and ability to work in a busy police environment, including exposure to unsettling and /or graphic material.
. Willingness and ability to work overtime, as required.
. Willingness and ability to maintain a valid driver's license, or have personal mobility to the degree normally associated with a driver's license.
. Willingness and ability to travel for work and/or training purposes, using various modes of transportation.
Ability and willingness to undergo testing in order to meet the medical profile standards established for the position.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Information on employment equity

Candidates must meet all of the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

. The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button 'Apply online' below.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

. For this selection process, our intention is to communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address, and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.