Analyst *AMENDMENT: CLOSING DATE

Duties

DISPUTE RESOLUTION BRANCH
The mandate of the Dispute Resolution Branch is to resolve disputes regarding federal transportation services, rates, fees and charges as well as to ensure Canada's national transportation system is accessible to all persons, including persons with disabilities. The Agency also executes its dispute resolution mandate through the development of resource tools and regulatory and non-regulatory standards and by monitoring compliance with the standards. Analysts support the mandate by resolving disputes through facilitation or mediation, and by supporting the Members through the adjudication process, as well as by developing or updating standards and resource tools and by monitoring compliance with these standards.

DETERMINATIONS AND COMPLIANCE BRANCH
The mandate of the Determinations and Compliance Branch is to provide approvals, issue licences, permits and certificates of fitness, and make decisions on a wide range of matters involving federal air, rail and marine transportation. Analysts contribute to the success of these programs by providing expert advice on rail liability insurance, the evaluation of Canadian airline ownership and control and on marine coasting trade. Analysts support the mandate by providing assistance regarding the negotiation and administration of air transport agreements, by providing expertise on regulatory projects, and by conducting other complex analysis involving corporate and financial information for rail and air.

Work environment

Make a difference by working for Canada’s largest employer: The Government of Canada

Canada’s public service is diverse, innovative, and non-partisan. We are continually engaged in projects and initiatives to improve how we serve Canadians. Together, public servants are making a difference in the lives of Canadians every day. The Government of Canada offers a breadth of rewarding careers in many locations, with great opportunities for learning and development. Whatever you’re passionate about, Canada’s public service has a career path where you can make a difference.

Come work for the federal government’s first independent regulatory body: The Canadian Transportation Agency

An important mission: The Canadian Transportation Agency is a small organization (about 230 people) with an important mission – to advance Canadians’ economic and social well-being by:

• Helping to keep the national transportation system running efficiently and smoothly
• Protecting the fundamental right of persons with disabilities to accessible transportation
• Providing consumer protection for air travellers

A great place to work:
We are committed to creating a healthy and respectful workplace. Our small size enables us to meet regularly at all-staff events, and encourages dialogue and collaboration – both between managers and employees, and through inter-branch networks and tiger teams. You will have the opportunity to get to know and collaborate with many colleagues across the Agency.

We are located at 15 Eddy, in the heart of Gatineau, with easy access to fitness facilities, public transportation and restaurants.

Intent of the process

A pool of partially or fully qualified candidates may be established through this process to staff future positions with various tenures (indeterminate, determinate, deployment, acting, and assignment/secondment) with similar requirements, various language requirements and profiles and various security requirements, which may vary according to the position being staffed.

Results of this staffing process may be used for similar positions in the Agency and other departments and agencies in the federal government.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL QUALIFICATIONS

EDUCATION:
Bachelor degree from a recognized university in a field related to the duties of the positions (ex: economics, social sciences, law, commerce, finance or sciences) or a combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

STREAM 1 AND STREAM 2:
Experience in conducting analyses, synthesizing large volumes of information, and preparing related reports or studies in an academic or work environment under tight deadlines and shifting priorities.

STREAM 1:
Experience in conducting facilitations or mediations.

COMPETENCIES:
Demonstrating integrity and respect

Thinking things through

Working effectively with others

Showing initiative and being action-oriented

ABILITIES:
Ability to plan and prioritize workload to meet multiple deadlines and changing priorities.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
Reasoning

Judgement

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EXPERIENCE:
Experience working in a regulatory environment.

Experience writing public decisions on disputes.

KNOWLEDGE
Knowledge of the rail industry

Knowledge of the air industry

Knowledge of the concepts of informal or formal dispute resolution, including facilitation, mediation, adjudication or arbitration

OPERATIONAL REQUIREMENTS:
Willingness to occasionally travel.

Willingness to occasionally work extended hours.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Conditions of employment

CONDITION OF EMPLOYMENT
Reliability Status. Some positions require Secret Clearance.

Tests

Applicants must successfully write Public Service Entrance Exam (PSEE) (and) (Written Communication Proficiency Test (WCPT) (or) Examen de compétence en communication écrite (ECCÉ)).

Public Service Entrance Exam UIT

Applicants must complete the Public Service Entrance Exam Unsupervised Internet Test as part of the screening for this selection process. This exam consists of two sub-tests: the Test of Reasoning and the Test of Judgement. While all applicants are asked to take the first sub-test, you will only be invited to take the second sub-test if additional information is required to complete the assessment. You will have 90 minutes to complete the Test of Reasoning and 75 minutes to complete the Test of Judgement (if required). You must complete the test(s) before you submit your application for this position.

For more information, please consult: Public Service Entrance Exam - Unsupervised Internet Test

Other information

A written examination may be administered.

An interview may be administered.

A mediation simulation may be conducted at the interview for stream 1.

Reference checks may be sought.

Please ensure that your Personal Record Identifier (PRI) is included in your application (for internal candidates).

Please identify clearly your substantive group and level and your employment status on your resume and/or application form (for internal candidates).

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

VERY IMPORTANT NOTICE:

It is your responsibility, as an applicant, to clearly demonstrate how you meet each factor of the screening criteria (Experience) for all Essential and applicable Asset Qualifications and that adhere to the stipulated format. Please note that it is not sufficient to simply state that the qualification is "met" or to provide a listing of current or past responsibilities. You must provide concrete examples which clearly demonstrate how you meet each factor of the screening criteria (Experience) for all Essential and applicable Asset Qualifications.

The Asset Qualifications contained in the Statement of Merit Criteria may be used as a screening tool. Candidates must meet all of the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

FAILURE TO CLEARLY DEMONSTRATE HOW YOU MEET EACH FACTOR OF THE SCREENING CRITERIA (EXPERIENCE) FOR ALL ESSENTIAL AND APPLICABLE ASSET QUALIFICATIONS MAY RESULT IN THE REJECTION OF YOUR APPLICATION.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users, including users from outside the Public Service (some email systems block these types of email).

Indeterminate employees at the same group and level or equivalent could be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process (for internal candidates).

Locations, dates and times for exams and/or interviews will be determined by the employer. Scheduling of alternative exam and interview dates will only be considered for religious reasons, death in the family, in cases of serious illness or for a reasonable reason approved by the selection committee. A doctor's certificate or other proof will be required.

Pass marks will be established for each qualifications. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. Cut-off scores and/or top-down approach may be used at any stage of the staffing process if there are a sufficient number of candidates to meet anticipated staffing needs.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.