Senior Program Support - Anticipatory

Important messages

No cover letter is required; candidates must ANSWER THE SCREENING QUESTIONS, by clearly demonstrating they meet essential qualifications relative to education and experience and asset qualifications, if applicable. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Intent of the process

This process is anticipatory

Applicants should be aware that this selection process may be used to staff similar positions at this group and level with various security requirements, conditions of employment as well as various tenures (term, indeterminate, assignment, secondment, acting and/or deployment) across Health Canada. As a result of the potential and possible use of the selection process and subsequent pool by hiring managers, we encourage all employees seeking this type of position/workstream and/or group and level to apply.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Successful completion of two years of secondary school or employer-approved alternatives (see Note 1).
Notes:
1. The employer-approved alternatives to two years of secondary school are:
• A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or An acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
E1 *Significant experience in data entry AND retrieval.
E2 Experience in processing correspondence.
E3 Experience in general office duties.
E4 Experience in using word processing software, databases AND spreadsheets.

* Significant Experience is defined as 2 or more years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
Bilingual Imperative (BBB/BBB)

Information on language requirements

Knowledge:
K1 General knowledge of word processing software, databases AND spreadsheets. (ie Microsoft Package: Word & Excel).
K2 Knowledge of general office practices and procedures.

Skills/Abilities:
A1 Ability to plan, organize AND establish own work priorities.
A2 Ability to use reasoning skills for problem solving.
A3 Ability to communicate effectively orally.
A4 Ability to communicate effectively in writing.
A5 Ability to perform clerical tasks quickly and accurately.

Personal Suitability:
PS1 Effective interpersonal skills
PS2 Reliability
PS3 Initiative
PS4 Judgement
PS5 Discretion
PS6 Client Service
PS7 Respectful of Diversity

The following may be applied / assessed at a later date (may be needed for the job)

*ASSET QUALIFICATIONS*

Experience:
Experience working with documents containing medical terminology (ie: as part of education or work experience).

*ASSET QUALIFICATIONS*

Knowledge:
Knowledge of the adverse reaction reporting programs in Health Canada.

Ability:
Ability to work under pressure.
Ability to formulate and recommend changes to administrative procedures.

Conditions of employment

Reliability Status security clearance

Other information

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Travel costs associated with this selection process are the responsibility of the candidate(e).

Candidates will not be solicited for incomplete or possibly missing information.

For this process, emails are the most efficient way to communicate with you. Candidates who apply to this selection process must include an email address that accepts email from unknown users (some email systems block these types of email). If you do not wish to receive results by email or if you change your email address during the process, it is your responsibility to inform us.

If you require technical support to apply for this position, please contact jobs.gc.ca at: http://emplois-jobs.gc.ca/centres/contact-contactez/index-eng.php

Please note that candidates are responsible for submitting their application by the closing date in order to be considered. No applications will be accepted once the deadline has passed.

Please note that volume management strategies, such as random selection, top-down approach, invoking any asset(s) and/or cut-off scores, MAY be used at any point in the staffing process for the purpose of managing volumes of applications/candidates.

VERY IMPORTANT NOTE: The PSRS system will time out after 60 minutes of inactivity which may result in your inability to save your work or loss of data. It is recommended that you draft ALL RESPONSES in another document on your PC which may be saved (e.g. in MS Word or WordPerfect) and copy/paste into the PSRS system when completed. HEALTH CANADA IS NOT RESPONSIBLE FOR SYSTEM PROBLEMS WHICH MAY RESULT IN LOSS OF DATA AND/OR INCOMPLETE OR NON SUBMITTED APPLICATIONS.

ALL APPLICATIONS MUST BE SUBMITTED ONLINE THROUGH THE PSRS SYSTEM. Do not e-mail, fax, or mail in hard copy documents.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.