Service Team Officer (Anticipatory)

Important messages

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) in the screening questions. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how and when they have met the requirement. Failure to do so could result in the application being rejected from the process.

Intent of the process

This is an anticipatory process. A pool of qualified candidates will be established and may be used to staff similar positions within Transport Canada for positions located in Moncton, NB.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of secondary school or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EX1: Experience in reviewing and assessing documents against regulations or standards or policies.
EX2: Experience in coordinating, tracking and monitoring the ongoing progress of projects and/or day-to-day tasks.
EX3: Experience in establishing, promoting and coordinating partnerships with stakeholders.
EX4: Experience providing advice and guidance to clients.
EX5: Experience in using electronic information management systems or databases.
EX6: Experience in using Microsoft Office Suite of products (i.e. MS Outlook, MS Word, MS Excel).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EXPERIENCE

AEX1: Experience in giving presentations or instructions.
AEX2: Experience in the aviation industry.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

COMPETENCIES

C1: Demonstrating Integrity and Respect
C2: Thinking Things Through
C3: Working Effectively with Others
C4: Showing initiative and being action-oriented
C5: Judgment
C6: Attention to detail

ABILITIES

A1: Ability to prioritize work and work under pressure.
A2: Ability to interpret regulations or standards or policies.
A3: Ability to communicate effectively orally.
A4: Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

KNOWLEDGE

Knowledge of the Canadian Aviation Regulations and Standards.

Conditions of employment

Reliability Status security clearance
Ability and willingness to travel to local and national destinations, as required.
Ability and willingness to work overtime, as required.

Other information

Candidates internal to the Public Service must include their substantive Group and Level (for acting, secondment, assignment or deployment purposes). An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor will be required before an offer can be made.

You will have to provide proof of your education credentials.

Your application and your answers to the screening questions may be used to assess your ability to communicate effectively in writing.

Persons are entitled to participate in the appointment process in the official language of their choice. Please indicate your preferred official language in your application.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users. Should your email address change during this process, it is your responsibility to inform us.

All applications must be submitted through the Public Service Resourcing System (PSRS).

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.