Integrity Services Investigator (modified)

Important messages

***Please note that a first cohort could be assessed on December 2nd ***

Work environment

Why work for one company when you can work for an entire country? At ESDC, we are dedicated to creating a positive and dynamic working environment — one that supports career aspirations and where employees with new ideas and fresh perspectives can make a difference. If you like to make a difference on the social aspects and strive to work in an autonomous environment, this position is made for you.

DUTIES:

As an Integrity Services Investigator, you will be asked to work on many programs administered by Service Canada, such as the Temporary Foreign Worker Program (TFWP) and Employment Insurance. You will use your ability to analyze, give feedback and actively participate in building a strong program and team. The activities to be carried out as part of your duties will include the following:

• Conducting investigations on citizens and employers to ensure that they are meeting their obligations and are adhering to legal requirements;
• Analyzing documents, conducting telephone or in-person interviews, identifying fraud cases and making recommendations on any required corrective measures; and
• Preventing fraud through your various awareness activities.

Intent of the process

This process will be conducted in conjunction with the PM-02 investigator selection processes 2017-CSD-EA-QUE-18975 and 2017-CSD-EA-QUE-18976 that will be launched at Service Canada in the Quebec region.
For all common qualifications, the same evaluation tools could be used. If you apply for more than one position, we could assess only once the common qualifications using the same assessment tool that would be applied to the PM-02 investigator selection processes.
A separate pool of qualified candidates will be created for each process and may be used for similar indeterminate or specified period employment or acting appointments. Please note that experiences and assets may be different from one process to another, hence the importance of applying for the specified process (s) you are interested in and demonstrating how you meet each of the criteria that can be used for preselection.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 750 words (maximum) "1 PAGE MAXIMUM – ONE-SIDED ONLY"

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Experience:

• Significant* experience in using technology (e.g. e-mail, Internet and word processing)

• Significant* experience in applying legislation or policies

*Significant experience is defined as the depth and breadth of experience normally acquired over a period of approximately six (6) months.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual - Imperative BBB/BBB
French essential

It is the intent to establish two pools Bilingual Imperative BBB/BBB & French essential for current and/or future vacancies. Candidates are asked to identify which they are interested in being assessed for on their application. Bilingual candidates will be asked to undergo the PSC Second Language Evaluation (SLE) exam or provide valid SLE results with their application. To obtain a copy of SLE results, candidates may make a request at the following web-site http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/tst-rslt-examn-eng.htm .

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Education:

A secondary school diploma or employer-approved alternatives (a satisfactory score on the PSC test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience)

If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. The public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, through a recognized credential assessment service. For more information, click on the following link :

Degree equivalency

Competencies:

• Communication (oral)
• Communication (written)
• Thinking Skills
• Diagnostic Information Gathering
• Client Focus
• Interpersonal Awareness
• Dependability
• Judgement

The following may be applied / assessed at a later date (may be needed for the job)

Competency:

Verification and Accuracy

Operational requirements:

Willing and able to work overtime as required
Willing and able to travel for training purposes

Organizational Needs:

In order to develop a representative workforce, during the examination of the current or future organizational needs, we may need to take into consideration the candidates who have voluntarily declared as belonging to one of the employment equity groups: women, visible minorities, persons with disabilities and Aboriginal people.

Condition of employment:

Security: Reliability Status

Other information

Your resume and cover letter telling us how you have what we are looking for. Let us know why you are the right fit for the job!

Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605.

To be able to manage the number of applicants in this selection process, our management may choose to use a top-down selection, random selection, or any other additional qualifications as outlined in the statement of merit criteria, in order to determine the number of candidates who will go through the next phase of the assessment.

We will be holding an Evaluation Event that is expected to be on December 2nd to assess the screened in candidates.

We value collaboration, learning and innovation. You will have the opportunity to work with creative and motivated individuals at an appealing annual salary ranging from $57,430 to $61,877. You will also enjoy a benefits program (Public Service Dental Care Plan and Public Service Health Care Plan) for you and your family, a defined benefit pension plan and the services of our Employee and Family Assistance Program.

All communication regarding this process [may/will be] administered via e-mail. It is the candidate’s responsibility to provide a valid e-mail address and update their personal information when it changes. If special circumstances prevent you from having access to your e-mail, please communicate with the Email address the identified at the bottom of this job opportunity.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.