Senior Business Analyst

Important messages

**IMPORTANT: Please note if you have already applied to 2017-CSD-EA-NHQ-14756, you do not need to reapply to this process as your candidature is being retained.

IITB’s Hub locations outside of the NCR are located in: St-John’s, Dartmouth, Charlottetown, Bathurst, Fredericton, Miramichi, Moncton, Saint John, Boucherville, Jonquière, Laval, Montréal, Québec, Shawinigan, Belleville, Chatham, Cornwall, London, Toronto, Mississauga, Windsor, Vaughan, Winnipeg, Regina, Edmonton, Calgary and Vancouver.

Candidates must clearly demonstrate IN THE PRE-SCREENING QUESTIONS how they meet the education and experience factors listed in the essential and asset qualifications. Resumes may be used as a secondary source to validate the education and the experience described in their answers to the pre-screening question. Failure to provide this information in the requested format will result in your application being rejected. The pre-screening questions may be used to evaluate the ability to communicate effectively in writing.

Public servants may receive Acting, Secondment, Deployment, Assignment, Term and Indeterminate positions resulting from this selection process.

Intent of the process

A pool of qualified candidates will be established and may be used to staff similar positions within Employment and Social Development Canada with various tenures and/or various language requirements and/or locations.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

1. Experience working with business users to gather and document various types and levels of business requirements in support of program objectives.
2. Experience applying end-to-end thinking to complex business or IT system problems.
3. Experience presenting findings and recommendations both to business users and to IT
management in complex small, medium or large projects.
4. Experience in interviewing program stakeholders and facilitating multi-stakeholders conferences and meetings.
5. Experience writing and presenting formal documentation such as Business Requirements.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual - Imperative (BBB/BBB)
English or French Essential

Information on language requirements

KNOWLEDGE

Knowledge of project management principles and practices.
Knowledge of programs and services of ESDC.

COMPETENCIES

Teamwork
Client Focus
Result Driven

ABILITIES

Ability to set priorities, organize work of multiple projects and manage time effectively to complete work in a timely manner.
Analytical Skills.
Ability to communicate orally.
Ability to communicate in writing.

PERSONAL SUITABILITY

Dependability
Attention to detail
Judgment

The following may be applied / assessed at a later date (may be needed for the job)

CERTIFICATION AND TRAINING

Certification from the International Institute of Business Analysis or other recognized accredited body.
Successful completion of business analysis courses.

ASSET QUALIFICATIONS

EXPERIENCE

1. Experience working with business users and IT development team on various solutions in support of business lines.
2. Experience working with various business users to define scope, and initiate projects.
3. Experience in building and maintaining good client relationships.
4. Experience in advising clients on the implications of their decisions and in proposing alternative approaches.
5. Experience in reviewing and interpreting business requirements.
6. Experience working in application development or operational/transactional environments that support applications or systems.
7. Experience chairing meetings between programs and program partners for the purpose of gathering and documenting business requirements.

OPERATIONAL REQUIREMENTS

• Willingness to occasionally work overtime and on weekends.
• Willingness to travel.
• Willingness to work virtually.
• Some positions may require a physical presence in certain locations.
• Some positions may be virtual.
• Willingness to work in a high pressure environment.

Conditions of employment

Reliability Status security clearance

Other information

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

The essential qualifications that are listed in the statement of merit criteria are mandatory. A pass mark will be established for each. Applicants may be appointed to the position even though he/she does meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many applicants who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications.

TRAVEL STATUS – TRAVEL COSTS
Please note you will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, you will be responsible for travel costs.

An assignment, secondment or an acting appointment is a temporary resourcing option.

The approval of your substantive supervisor will be required before an offer can be made.

All communication regarding this process will be administered via e-mail. It is the candidate’s responsibility to provide a valid e-mail address and update their personal information when it changes. If special circumstances prevent you from having access to your e-mail, please contact the HR contact noted above.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

You must provide proof of your education credentials.

Following are some of the benefits associated with applying on-line:
• Applicants can create and manage their accounts and apply to job opportunities as long as an internet connection is available.
• Applicants can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
• Applicants can modify their application/resume at anytime BEFORE the closing date indicated on the job advertisement.

Candidates will be contacted by email and it is imperative that you provide a current email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

The client organization will accept applications on-line only.

Please note that within the context of this selection process, travel costs or travel expenses will not be reimbursed.

Persons are entitled to participate in the appointment process in the official language of their choice.

At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.