Front Desk Supervisor

Intent of the process

The immediate need is to staff a temporary position, however, a pool of qualified candidates will be created and may be used to staff similar positions, on a temporary or permanent basis, within the Canadian Coast Guard College in Sydney, NS.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Significant* experience in the management and the provision of accommodations or hotel services such as scheduling and booking.

*Significant is normally associated to two (2) years of experience.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION
Post-secondary education in hospitality management.

Degree equivalency

EXPERIENCE
Experience in the management of human and financial resources.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KEY LEADERSHIP COMPETENCIES FOR SUPERVISORS
Values and Ethics – Serving through integrity and respect.
Strategic Thinking – Innovating through analysis and ideas.
Engagement – Mobilizing people, organizations, partners.
Management Excellence – Delivering through action management, people management, financial management.

For more information on the Key Leadership competencies, please visit: https://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile/effective-behaviours.html#supervisor

ABILITIES
Ability to plan, organize and coordinate delivery of various hotel services such as accommodation, client services and space inventory.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to analyze situations and make recommendations
Ability to manage human, financial and material resources.

The following may be applied / assessed at a later date (may be needed for the job)

KNOWLEDGE
Knowledge of the programs, operation and activities of the Canadian Coast Guard College.
Knowledge of booking and scheduling tools such as Hotel software.

ORGANIZATIONAL NEEDS
Fisheries and Oceans Canada is committed to achieving a diversified workforce and to meet our employment equity goals. Selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal peoples, Persons with a Disability, Visible Minorities and Women.

OPERATIONAL REQUIREMENTS
Willigness and ability to work overtime occasionally.
Willingness and ability to travel occasionally.

Conditions of employment

Reliability Status security clearance

Wearing of Uniform.

Other information

PLEASE APPLY ONLINE: Please submit your application online. We request that you DO NOT email, fax or mail in hard copy documents. If you have a disability preventing you from applying online, please contact 902-426- 4698 or toll free at 1-800-645-5605.

Reference checks may be sought.
An interview may be administered.
A written examination may be administered.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Candidates will be required to provide proof of their education credentials prior to being appointed to a position.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

For this appointment process, our intention is to communicate with candidates by e-mail for screening/assessment purposes (including sending invitations for written tests and interviews). Candidates who apply to this selection process must include, in their application, a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users (some e-mail systems block these types of e-mail). If you do not wish to receive your results by e-mail, it is your responsibility to inform us.

Please note that candidates can be eliminated by the Public Service Resourcing System (PSRS) based on PSRS screening questions. Candidates may request to informally discuss their elimination at any point during the process. To do so, please contact the department at the coordinate(s) indicated on this poster.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.