Security Operations Centre Operator

Update: Amendment: Closing date

Important messages

Candidates must clearly demonstrate with concrete examples IN THE PRE-SCREENING QUESTIONS how they meet the education and experience factors listed in the essential qualifications and assets if applicable. Resumes may be used as a secondary source to validate the education and the experience described in their answers to the pre-screening question. Failure to provide this information in the requested format may result in your application being rejected.

We encourage applicants to submit their applications on-line.

Intent of the process

CURRENT NEED:
To staff five (5) positions on a term or indeterminate basis.

FUTURE NEEDS:
This selection process may be used to staff similar positions with various linguistic requirements and profiles, various security requirements, various conditions of employment and/or various tenures within Health Canada.

Positions to be filled: 5

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Ed1 - A secondary school diploma or an acceptable combination of experience, education and/or training relevant to the position.

Degree equivalency

EXPERIENCE:
Ex1 - Experience working in a high pressure or high volume security environment.
Ex2 - Experience managing and responding to emergency situations
Ex3 - Experience providing client service?
Ex4 - Experience operating computer software, such as, Microsoft Office Suite Applications: Excel, Word, PowerPoint or electronic tracking systems.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION:
AEd1 - Successful completion of post-secondary education in law enforcement or security

Degree equivalency

ASSET EXPERIENCE:
AEx1 - Experience preparing security incident reports
AEx2 - Experience working with electronic security systems such as closed circuit video equipment (CCVE) intrusion detection, access control systems or alarm systems.
AEx3 - Experience operating multiple systems simultaneously such as a security console
AEx4 - Experience liaising with first responders such as police, RCMP, Ambulance and Fire.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE:
EK1 - Knowledge of the Policy on Government Security (PGS)
EK2 - Knowledge of the Directive on Departmental Security Management

ABILITIES:
EA1 - Ability to work well under pressure and manage multiple priorities concurrently
EA2 - Ability to collect information and report on security incidences
EA3 - Ability to communicate effectively orally
EA4 - Ability to communicate effectively in writing

PERSONAL SUITABILITY:
EPS1 - Judgment
EPS2 - Reliability
EPS3 - Team player
EPS4 - Initiative
EPS5 - Client Services Oriented
EPS6 - Respectful of diversity

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:
OR1 - Willingness and ability to work overtime on short notice.
OR2 - Willingness and ability to patrol on foot or in a vehicle the perimeter of the buildings even during inclement weather.

Conditions of employment

CONDITION(S) OF EMPLOYMENT
CE1 - Willingness and ability to work rotational shifts of up to 12 hours per day, including; nights, weekends and designated holidays.
CE2 - Possession of a valid class-G (Ontario) or Class 5 (Quebec) driver’s license.
CE3 - Secret security clearance.

Other information

Depending on the number of applicants, Department needs and HR plans, volume management strategies such as random selection, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates.

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of your education credentials.

In the case of an acting appointment, the Public Service Employment Regulations enables the organization to exclude the appointee from respecting official language proficiency when the department is unable to fill the position with an appointment of a person who meets the language proficiency qualification. Therefore, we would encourage all to apply, in the event the organization is unable to fill the position with an appointment of a person who meets the language proficiency, others may be considered.

Candidates who have been fully assessed and found to have met all essential qualifications except official language requirements may update their second-language evaluation (SLE) results for as long as the pool is/pools are valid. N.B.: Each candidate can only undergo SLE testing one time within the context of an appointment process; any update to a candidate's linguistic profile must be as a result of subsequent SLE testing done outside of this appointment process.

All candidates that apply to this selection process must include in their application a valid email address and ensure that this address is functional at all times and that it accepts messages from unknown users. Failure to do so may result in important messages not being received. Communication for this process will be conducted via the e-mail address provided in your application. It is your responsibility to ensure that you check for messages regularly.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.