Team Leader

Important messages

*** ONLY ON LINE APPLICATIONS WILL BE ACCEPTED ***

All job applications must therefore be submitted through the jobs.gc.ca site.
To submit an application on-line, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications if applicable. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.

Intent of the process

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various bilingual linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) of the RCMP be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

(SEE OTHER INFORMATION)

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or employer approved alternative.

Degree equivalency

Recent* experience in managing a group** or employees;
*Recent is defined within the last two years
**Group is defined as approximately 15 employees or more
Experience in monitoring performance of staff and providing guidance relating to the performance;
Experience in identifying and solving problems;
Experience in at least two of the following: preparing briefing notes, reports and delivering presentations;
Experience in implementing long range planning in terms of workload, resources and training requirements;
Experience in the realignment of processes to ensure quality assurance.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Graduation with a degree from a recognized university related to the position to be staffed.

Degree equivalency

Experience in supervising a call center environment.
Experience in supervising a data processing environment.
Experience in human resources.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBC/BBC)

Information on language requirements

Ability to communicate effectively orally;
Ability to communicate effectively in writing;
Ability to work under pressure;
Ability to effectively manage a project or activities;
Ability to analyze in order to make recommendations;
Ability to understand, exemplify and coach others on departmental values and ethical implications.

Effective Interpersonal Skills Leadership
Leadership
Judgment
Adaptability
Dependability

The following may be applied / assessed at a later date (may be needed for the job)

Willingness to work overtime when required.

Conditions of employment

Reliability Status security clearance

Willing to work shift work days and evenings (work week is 37.5 hours; core hours are from 7:30 a.m. to 9:00 p.m., five days a week, subject to change).

Other information

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

A simulation/situational exercise or role play may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information : http://www.cicic.ca/383/foreign-credential-recognition.canada

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.