Administrative Support Services Clerk

Important messages

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

It is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN YOUR ELIMINATION FROM THE PROCESS.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Intent of the process

The intent of this process is to establish a pool of qualified candidates inclusive of Public Service (PS) employees and Civilian Members (CM) for similar positions with various tenures (i.e. indeterminate, term, deployment, acting, assignment and secondment).

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Please note this process will only be used to staff positions in Fort McMurray, Alberta. Applicants are encouraged to apply only if they are willing and able to work in or relocate to Fort McMurray.

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 500 words (maximum)

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience.*
*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

Experience in the provision of clerical support services, including: data entry, preparing correspondence, and filing.
Experience using word processing and spreadsheet software.
Experience providing service to internal or external clients / general public, via telephone or in person.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Successful completion of secondary school education.
Completion of accounting and/or bookkeeping courses, or certification in accounting or bookkeeping.

Degree equivalency

Experience maintaining and updating a Human Resources Management Information System (e.g. HRMIS, PeopleSoft).
Experience preparing documents such as letters, memoranda, briefing notes or reports.
Experience providing financial support services (services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.).
Experience maintaining a law enforcement database such as: Canadian Police Information Centre (CPIC), Police Information Retrieval Systems (PIRS), Police Reporting and Occurrence System (PROS), Automated Criminal Intelligence Information System (ACIIS), National Criminal Data Bank (NCDB).
Experience providing records management services in a records management role (services may include, but are not limited to, indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data).
Experience transcribing from audio cassettes or digital media.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to prioritize work to meet deadlines.
Ability to transmit information.

Detail oriented
Being organized
Action-oriented
Effective interpersonal skills
Dependability
Judgement
Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

Ability to work with minimal supervision.

Willingness and ability to work in a busy police environment, which may include exposure to unsettling and /or graphic material.
Willingness and ability to work overtime, as required.
Willingness and ability to maintain a valid driver's license, or have personal mobility to the degree normally associated with a driver's license.
Willingness and ability to travel for work and/or training purposes, using various modes of transportation.

Conditions of employment

Reliability Status security clearance

Other information

Interested persons must meet each essential qualification to be appointed to the position. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications or operational requirements; however, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Applications will be accepted online only. Please apply online at www.canada.ca/government-jobs. To submit an application online, please click 'Apply online' below.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

For this selection process, our intention is to communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address, and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.
Persons are entitled to participate in the appointment process in the official language of their choice.

Applicants are asked to indicate their preferred official language in their application.

An online examination will be administered.
Interviews will be conducted.
Reference checks will be conducted.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.