Financial Services Agent

Update: Extension to closing date.

Important messages

All information must be provided through the “apply online” application process. Do not fax, mail, email or drop-off a hard copy application as these will not be accepted. To apply in an alternate format due to disability, you must contact the email address indicated in the "Contact information" section below PRIOR to the Closing Date.

Intent of the process

This process will serve to create a group of qualified candidates which may be used for similar positions with various tenures, various security clearance levels, various locations, and/or various language requirements.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 9,999 words (maximum)

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

A secondary school diploma or employer-approved alternatives.

Employer approved alternative is defined as:
1. An acceptable combination of training and experience. Two years’ experience working in an office environment that required tasks such as: data entering, filing, sending and replying to e-mails, answering inquiries via telephone, email, letters, etc, and training in the basic use of computers.

Degree equivalency

EXPERIENCE:

· Experience providing services to internal or external clients.
· Experience using computer software, such as Microsoft Office.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBC/BBC
Bilingual Imperative CBC/CBC
Bilingual Imperative CCC/CCC

Information on language requirements

COMPENTECIES:

· Oral Communication Skills
· Written Communication Skills
· Value and Ethics
· Dependability
· Team Player
· Initiative

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION:

· Successful completion of 2 years post-secondary program
· Graduation with a degree from a recognized university, with specialization in accounting, finance, business administration, commerce or economics.

Degree equivalency

EXPERIENCE:

· Experience as a member of the CAF
· Experience using spreadsheets and word processing software in a Windows environment.
· Experience with processing payments.
· Experience working in a financial environment which may include budgetary operating practises, travel authorities/claims, and/or procurement, and financial software.

ORGANIZATIONAL NEEDS:
Preference may be given to Veterans Affairs Canada employees affected by workforce adjustment or organizational change.


In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one (1) of the designated employment equity groups under
the employment equity act: women; aboriginal peoples; visible minority persons with disabilities.

OPERATIONAL REQUIREMENTS:
May be required to work overtime

Conditions of employment

Reliability Status security clearance

Other information

Candidates must fully demonstrate they meet the education and experience requirements. Failure to do so may result in their applications being screened out.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Indeterminate employees at the same group and level or equivalent may be considered for deployment.

Education and/or Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and/or experience asset qualifications. Failure to do so may result in the rejection of your application.

Candidates must submit a cover letter providing CONCRETE EXAMPLES WHICH DEMONSTRATE, how they meet the education requirement and the experience factors listed in the essential qualifications and asset qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.

FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:

1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and duration for which you exercised the functions; and
3 - Specific details of tasks or projects demonstrating how the experience was acquired.

Resumes will be used as a secondary source to validate the experience described in the cover letter. FAILURE TO CLEARLY DEMONSTRATE IN YOUR COVER LETTER HOW YOU MEET THE ESSENTIAL SCREENING CRITERIA (Education and Experience) MAY RESULT IN THE REJECTION OF YOUR APPLICATION. APPLICANTS WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

Candidates will be asked to provide proof of their education credentials at a later date.

Candidates will be asked to provide proof of Canadian citizenship.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

An interview or written exam may be administered.

Reference checks may be sought.

The Assessment Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

Reader Service: 1-800-645-5605

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.