IT Technician, Infrastructure/Operations Support (Federal Internship for Newcomers Program)

Important messages

Useful Information:
- Please note that to be eligible for the FIN Program, applicants must be successfully screened for employment readiness by a partnering Immigrant Serving Organization (ISO) no later than April 13, 2017. Please see IRCC's website for more details.
- The Federal Internship for Newcomers (FIN) Program is available for permanent residents or Canadian citizens who have been in Canada for less than 10 years.
- For candidates with post secondary degrees earned outside Canada, assessment of foreign credentials is not a mandatory requirement for participation in the FIN Program but it is highly recommended.

You must provide the following information when submitting your application:
- You must ensure that you select at least one employment type when submitting your application: Employment Tenure
- In your application, you must indicate which Immigrant Serving Organization (ISO) screened you for employment readiness for the Federal Internship for Newcomers Program.

Positions to be filled: Number to be determined

Information you must provide

A response to a text question addressing the following:

• Question for ability to communicate in writing

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
- Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

Experience:
- Experience in the development, delivery and support of IM/IT infrastructure;
- Experience analyzing business/client requirements;
- Experience providing support to IM/IT activities or projects for multiple clients;
- Experience installing, configuring and troubleshooting servers, and desktop computers;
- Experience installing, configuring and troubleshooting local area networks.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Education:
- A degree from a recognized post-secondary institution with specialization in one of the following: Computer Science, Computer Engineering, Computer Programming, Computer Technician, Information Management, Information Systems, Information Technology, Management Information Systems, Software Development and Engineering, Systems Science and Analysis or Web Development and Design

Degree equivalency

Asset Experience:
- Experience in web content management and development
- Experience with Unix/Linux operation systems
- Experience with the installation, maintenance, and administration of Microsoft SCCM
- Experience with the installation, maintenance, and administration of server software such as Apache Tomcat, PostgreSQL, MongoDB, etc.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- English Essential
- French Essential
- English or French Essential
- Bilingual Imperative - Level: BBB/BBB

Information on language requirements

Knowledge:
- Knowledge to support two or more of the following: enterprise servers; client-servers; storage devices and systems; personal computers; hardware and software; directory services or database administration (as a DBA).

Ability:
- Ability to prioritize, work under pressure, and meet deadlines;
- Ability to communicate effectively orally;
- Ability to communicate effectively in writing.

Personal Suitability:
- Initiative
- Teamwork
- Flexibility
- Judgement
- Analytical thinking

The following may be applied / assessed at a later date (may be needed for the job)

Personal Suitability:
- Values and Ethics
- Dependability

Operational Requirements:
- Willingness and ability to work overtime, often on short notice

Conditions of employment

- Reliability, Secret or Top Secret depending on the requirement of the position. This factor is not used at the pre-selection stage. The hiring Department is responsible for the security clearance process.

Other information

- Please note that even if you qualify to be placed in a pool, there is no guarantee that you will be offered a position. The number and types of positions available in a given Program year are subject to the demand of partnering organizations.
- All job applications must be submitted through the Public Service Resourcing System (PSRS).
- Persons with a disability preventing them from applying online should contact their Immigrant Serving Organization.
- An email address must be provided. The Selection Board will communicate with candidates by email to provide/request information and to invite candidates to attend any portion of the assessment. Please include a valid email address that you check frequently. Please ensure that your email settings are set appropriately. If your email settings are too restrictive, emails from the FIN team or the hiring department may be detected as spam and automatically deleted.
- You cannot submit your resume with your application. You will be asked to submit your resume at the assessment stage.
- A written exam may be administered in some cases.
- Interviews and tests will be conducted at the location of the employer's choice during June, July and August. If you do not attend assessments at the scheduled date and time, your application might be rejected. Candidates will be given at least 48 hours notice of interview and must be available.
- Tests may be administered during the day and evening.
- During the initial screening process, the Screening Board will be reviewing the applications for education and experience. Invitations for assessment will be based on the depth and/or breadth of education and/or experience that the applicant has indicated.
- References will be sought for candidates who are successful in the process.
- Receipt of applications will not be sent; only candidates successful in the screening process will be contacted.
- You may have to provide proof of your educational credentials.
- You will be asked to provide your proof of permanent residency or Citizenship.
- Please note that travel or relocation expenses will NOT be reimbursed by Immigration, Refugees and Citizenship Canada or any other hiring departments/organizations.
- The Immigrant Serving Organization indicated in your application will be contacted to verify the information you submitted.
- Your application will be shared within IRCC and may be shared with other hiring Federal Government departments, agencies and crown corporations, and other participating public and private sector organizations for potential employment opportunities.
- Immigration, Refugees and Citizenship Canada's management may choose one or more Asset Qualifications at the pre-screening stage to determine the number of applicants who will advance to the following stage of the selection process.
- This selection process will be used by various departments and agencies.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.